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Need to Solve - Preemptive item disapproval (availability) for Magento Site

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I need help to find a solution for warning and ads disapproval.

 

I am using a Magento platform for our ecommerce stock.

I have uploaded 600+ products on Google merchant center throughand activated google shopping ads. It was all running well for couple of month but recently all ads and products disapproved and showing below error 

"Preemptive item disapproval (availability): Ensure that availability in your product data matches your landing page"

 

Can anyone here please visit my one of landing page and help me to find out the real issues.

https://instrowest.com.au/single-instrument-stand-1-0m.html

 

thanks in advance

2 Expert replyverified_user

Need to Solve - Preemptive item disapproval (availability) for Magento Site

Top Contributor
# 2
Top Contributor

This can only be checked in conjunction with looking at your feed. The product you linked to has an availability of 3, but if your feed says "out of stock" for that product that is an issue.

 

 

Need to Solve - Preemptive item disapproval (availability) for Magento Site

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for the reply Rob,

I have upload it through Google Docs spreadsheet, and in Availability Attribute i have entered "in stock"

Need to Solve - Preemptive item disapproval (availability) for Magento Site

Top Contributor
# 4
Top Contributor

On the product landing page you need to have an availability status of : in stock, out of stock or preorder. A number indicating stock is not a valid status.

More info : https://support.google.com/merchants/answer/6324448

 

You also need to add structured data so that Google can correctly read your status

More info : https://support.google.com/merchants/answer/7331077

 

Once you have added the visual availability and the structured data, you can than request for your account to be reviewed again here : https://support.google.com/merchants/contact/suspended

 

Hope it helps.

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Need to Solve - Preemptive item disapproval (availability) for Magento Site

Top Contributor
# 5
Top Contributor

All products need to always have the correct data in the feed, or else you will have problems. If you are manually updating the spreadsheet, make sure you do so with every update of price and availability.