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NO ONLINE PURCHASING MEANS (ABUSE OF THE NETWORK)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I've been suspended because of the below message, which is confusing as I have a shopping cart facility with PayPal payment on my website www.lofttreasure.com, so I don't know why it is claimed there is no online purchasing means.

 

Anyone had this problem before or know what this is referring to as I have a shopping cart in place?

 

I've emailed the support team several times with this question without a response from them.

 

Any ideas?

 

Thanks, Colin

 

NO ONLINE PURCHASING MEANS (ABUSE OF THE NETWORK)
 
Low-value content
Google Shopping doesn’t allow sites that do not provide all users a way to complete purchase of a product.
 
Visit https://goo.gl/Kpj4Fh to learn more on the Abuse of the Network policy.
 
Also, learn what you can do to address the “no online purchasing means” violation: https://goo.gl/FH2qjv
 If you believe there's been an error, we want to help. Contact your Account Manager or find out how to contact us by visiting https://goo.gl/sMaEgy
 
Sincerely,
The Google Shopping Team 

2 Expert replyverified_user

Re: NO ONLINE PURCHASING MEANS (ABUSE OF THE NETWORK)

[ Edited ]
Top Contributor
# 2
Top Contributor

any website that allows purchases only by a certain subset of users --
for example, only users that accept a term-of-service prior to purchase or

prior to viewing any item-offer -- are usually classified as low-value, under

the abuse of google's ad network, and are generally not allowed.

sites without accurate and sufficient contact information are also not allowed.

there are additional strict rules and policies related to marketplace venues.

Re: NO ONLINE PURCHASING MEANS (ABUSE OF THE NETWORK)

Rising Star
# 3
Rising Star
Your homepage redirect to a disclaimer. Not a normal practice for eCommerce businesses. This is why Google can not make a purchase.
I recommend you read up on 101 eCommerce best practices to ensure you follow standard guidelines.

Also have a good read of Google's Policy to ensure you have no other violations.

A disclaimer can not be forced upon a visitor. You can only link to it in the footer of the page.

Your selling website title suggest you sell second hand goods? Ensure when you submit you data feed that the condition is used.

Hope it helps.
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