AdWords
1.7K members online now
1.7K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

My shopping feed is under review form June 14 and its June 19

Badged Google Partner
# 1
Badged Google Partner

My shopping feed is under review form June 14 and its June 19. As far as I know the standard time for review is 3 business days. I'm not sure what is happening in my case!

 

gmc.png

1 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Monzurul H
September 2015

Re: My shopping feed is under review form June 14 and its June 19

Badged Google Partner
# 3
Badged Google Partner
Thank you KathleenG.

I'll inform you when the feed will approve.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Monzurul H
September 2015

Re: My shopping feed is under review form June 14 and its June 19

Community Manager
# 4
Community Manager
Hi Monzurul,
The issue with your feed is two part - I'll post some here, so other Community members who have the same issue may find a resource, and also follow up via email for the account specific information.

First, you are not allowing the googlebot to crawl your images due to the site's robots.txt configuration. Please review this article to understand how to allow this: https://support.google.com/merchants/answer/6098154?hl=en

Second is account specific. I'll pop you an email now with more information.

Kathleen

View solution in original post

Re: My shopping feed is under review form June 14 and its June 19

Community Manager
# 2
Community Manager
Hi Monzurul,
I've submitted a request to the Shopping team to review this. Please let me know when your feed has been approved.

Kathleen
Marked as Best Answer.
Solution
Accepted by topic author Monzurul H
September 2015

Re: My shopping feed is under review form June 14 and its June 19

Badged Google Partner
# 3
Badged Google Partner
Thank you KathleenG.

I'll inform you when the feed will approve.
Marked as Best Answer.
Solution
Accepted by topic author Monzurul H
September 2015

Re: My shopping feed is under review form June 14 and its June 19

Community Manager
# 4
Community Manager
Hi Monzurul,
The issue with your feed is two part - I'll post some here, so other Community members who have the same issue may find a resource, and also follow up via email for the account specific information.

First, you are not allowing the googlebot to crawl your images due to the site's robots.txt configuration. Please review this article to understand how to allow this: https://support.google.com/merchants/answer/6098154?hl=en

Second is account specific. I'll pop you an email now with more information.

Kathleen

Re: My shopping feed is under review form June 14 and its June 19

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I had the same problem and fixed the robot.txt file and used fetch and render to get a re-crawl. Nothing has happened and Google Hyderabad say there is a problem with Google's crawlers. But it has been weeks and nothing! This is a crazy bad service when compared with Facebook, Amazon or even Bing.

 

Problem screen image 010715.png