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My company logo keeps getting rejected

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I tried uploading these 3 versions of a logo:

 

1.

 

2. 

 

3.

...and they all got rejected with no reason stated. I understand that the first one with only the corners transparent might be a problem, but the second one was made exactly to the specification - png, transparency, dimensions. With the third one I thought maybe it was the text, but still no luck.

 

So i uploaded this:

- the rejection reason for this one was "Logos cannot contain watermarks". To me this is a complete mystery.

 

What should I do to push a logo through Google merchant Center???

1 Expert replyverified_user

My company logo keeps getting rejected

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

And now I uploaded #2 again and it got approved. The key is persistence, I guess.

My company logo keeps getting rejected

Top Contributor
# 3
Top Contributor

99% of the reasons is because you might have not followed the requirements.

 

Make sure logo 1 is 500*500 pixels and logo 2 1000*500.

 

I recommend reading up this documentation : https://support.google.com/merchants/answer/7059936?hl=en

 

 

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