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My Coworker beat me to sign up, now I'm stuck.

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# 1
Visitor ✭ ✭ ✭

Hello. 

I stopped my signup process for a Google Merchant Center account at domain verification; After uploading the file it mentioned a coworker of mine had already claimed the domain.

I do not wish to take the domain from him, he'll probably be using it far more than I, in fact. I'd have liked instead if I were able to cancel my signup (unlink my account to Google Merchant Center or whatnot) and allow me to become a member (by having my coworker add me). 

I've read of other people having the same issue and the only option suggested was to delete+recreate the account/use another account. Those are obvious answers, and also clearly not what I want. I can't delete my account, there's too much stuff in it, and adding another account to our domain adds another $5/month which I'd like to avoid.

 

Can you please implement an option to cancel my account, or help me out here somehow?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Yuri R
November 2015

Re: My Coworker beat me to sign up, now I'm stuck.

[ Edited ]
Top Contributor
# 2
Top Contributor

yes, the most typical option is to simply swap out
the merchant-center administrator (admin user).

to accomplish the swap -- simply add any google (throwaway) account as the
new controlling administrator of the merchant-center-account and then remove
the existing google-account from the list of administrators (admin users) --
https://support.google.com/merchants/answer/1637190

the coworker can then add the freed user to their merchant-center-account.

also, if the only role is to submit data via the merchant-center
then, there is no need for the swap -- any user can submit data
via the merchant-center without having any direct access to the
merchant-center-account whatsoever.

however, if the merchant-center-account is via a google-business-account --
and a google (throwaway) account cannot be used -- and direct access to
the merchant-center is needed then, about the only option is to contact the
google-apps-account-administrator and a merchant-center support specialist.

normally, merchant-center-accounts cannot be deleted or canceled --
the account can be made quiescent or (admin) users added or deleted.

that said, this is mainly a peer-to-peer community forum --
a merchant-center support specialist may be contacted directly.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Yuri R
November 2015

Re: My Coworker beat me to sign up, now I'm stuck.

[ Edited ]
Top Contributor
# 2
Top Contributor

yes, the most typical option is to simply swap out
the merchant-center administrator (admin user).

to accomplish the swap -- simply add any google (throwaway) account as the
new controlling administrator of the merchant-center-account and then remove
the existing google-account from the list of administrators (admin users) --
https://support.google.com/merchants/answer/1637190

the coworker can then add the freed user to their merchant-center-account.

also, if the only role is to submit data via the merchant-center
then, there is no need for the swap -- any user can submit data
via the merchant-center without having any direct access to the
merchant-center-account whatsoever.

however, if the merchant-center-account is via a google-business-account --
and a google (throwaway) account cannot be used -- and direct access to
the merchant-center is needed then, about the only option is to contact the
google-apps-account-administrator and a merchant-center support specialist.

normally, merchant-center-accounts cannot be deleted or canceled --
the account can be made quiescent or (admin) users added or deleted.

that said, this is mainly a peer-to-peer community forum --
a merchant-center support specialist may be contacted directly.

Re: My Coworker beat me to sign up, now I'm stuck.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Oh, thanks, yes, this worked nicely.

It's kind of annoying how you can't just delete yourself out of the account, though.