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Multi Merchant center - Cant create shopping Campaign

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# 1
Visitor ✭ ✭ ✭

Hi there, 


I have set up multi merchant center account as well as Adwords MCC for my agency..Also Created an account for one of my client in both, Submitted feed in Client PLA account via Agency PLA.(The feed is still not complete)


While trying to link adwords account in Agency merchant account, I see Adwords MCC account there to link under "Your adwords account" and another option "Link other adwords account". 


1. Which option shall i choose to manage PLA ads via my Adwords MCC?

2. I linked Adwords MCC and while trying 'Create Shopping Campaign'. it says 'Oops something went wrong'


Please help


1 Expert replyverified_user

Re: Multi Merchant center - Cant create shopping Campaign

[ Edited ]
Top Contributor
# 2
Top Contributor

choose: other AdWords accounts -- link another account.

then, use the my-client-center client-account-id for the linking.

generally, never, ever, choose create a (new) account, for such a case --
that action could potentially trigger a suspension or many other issues.

typically, for this use-case, the merchant-center-multi-client-account
linking must done under the client's sub-account -- the link must be
to a client-account that currently exists under my-client-center.

both the sub-account and client-account must already exist before linking.

the main, primary, umbrella section of the
merchant-center-multi-client-account and
the my-client-center main-account, cannot
be used for linking, in this case.

otherwise, a support specialist should likely be contacted directly.