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Missing shipping information.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi.

  

I‘m using the Wordpress with Woocommerce and i want to register my products with Google Merchant Center in JAPAN.

 

I tried to upload my products Feed to the GMC, an error occurred only in a shipping filed.

 

I was set a shipping service of GMC, but I don’t understand why an error occurred.

 

I was set the weight to “Gram” in the Woocommerce. But google merchant center only support “Kilogram”.

 

Is this the cause of problem? Or are there other possible causes?

 

This is my Feed Address. (https://cosme.ururu.shop/wp-content/uploads/sites/4/wppfm-feeds/Google-Shopping.xml).

 

If you don’t mind, look at this one.      is there any way? help me please.

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Junuk S
January 2017

Missing shipping information.

Top Contributor
# 2
Top Contributor

Hi,

 

When submitting data using gram and you use kilogram in GMC, all you need to do is convert your grams to kg.

 

For example 500 grams is .5 kg

 

This does not cause a problem.

 

Also note that if you just set everything up, the errors under GMC > Product > Feed can be delayed. I recommend waiting till tomorrow and check again, if you have setup up your shipping data in GMC it will than be correctly registered.

 

If the issue persists, let us know and we will try to assist.

 

Hope it helps.

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Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Junuk S
January 2017

Missing shipping information.

Top Contributor
# 2
Top Contributor

Hi,

 

When submitting data using gram and you use kilogram in GMC, all you need to do is convert your grams to kg.

 

For example 500 grams is .5 kg

 

This does not cause a problem.

 

Also note that if you just set everything up, the errors under GMC > Product > Feed can be delayed. I recommend waiting till tomorrow and check again, if you have setup up your shipping data in GMC it will than be correctly registered.

 

If the issue persists, let us know and we will try to assist.

 

Hope it helps.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

Missing shipping information.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for answering.

 

I tried to change from GRAM to KILOGRAM and then upload feed agian.

 

Shipping error solved.