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Mismatched XML tags - but not mismatched? Google shopping feed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 I'm getting an error on line 4819 of mismatched xml tags.. That line is </channel>, which is the ending of our xml feed.

 

This is my header:

<?xml version="1.0"?>
<rss version="2.0"
xmlns:g="http://base.google.com/ns/1.0">

<channel>
<title>QSC Products</title>
<link>http://www.shop.360yardware.com</link>
<description>Google Product Search Feed</description>

 

This is my footer:

</item>
</channel>
</rss>

 

Is there something in the syntax that I'm doing wrong?

THank you!

2 Expert replyverified_user

Re: Mismatched XML tags - but not mismatched? Google shopping feed

Rising Star
# 2
Rising Star
I recommend, testing with 1 product, and submit it to Google Merchant as a test feed.

Unfortunately from the example provided it's not possible to find out your issue.

Most likely you have encoding issues. Make sure each value is encapsulated with CDATA > Google XML CDATA for explanation.

Also make sure all characters are UTF-8

Hope it helps.
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Re: Mismatched XML tags - but not mismatched? Google shopping feed

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for the quick reply. I have 96 approved products - that's what
was weird. It's accepting the feed, but still showing a warning about the
xml.

Re: Mismatched XML tags - but not mismatched? Google shopping feed

[ Edited ]
Top Contributor
# 4
Top Contributor

note that a normal "footer" does not have an ending item-tag.

generally, mismatched-tags due to an improper footer
or improper encoding or mixed encodings, or actual
mismatched tags, can still result in some or all items
being processed -- some potentially improperly or with
invalid attribute data.

google's feed-processing will sometimes attempt
to do-its-best to process invalid xml files --
the results are mostly undefined or unexpected.

however, forum-members cannot look into accounts or submitted data --
posting additional, specific, information here within the public forums,
may allow others to offer additional, specific, suggestions.

otherwise, the best likely course would be to contact google support,
so a person can look directly into the account and all submitted data.

 

see also

https://support.google.com/merchants/answer/1188998

 

Re: Mismatched XML tags - but not mismatched? Google shopping feed

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you very much! That ending tag was the end of the last item
in the feed. But I think you're right; I'll need to contact support. Thanks!