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Mismatch prices between website and feed

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# 1
Visitor ✭ ✭ ✭

The problem: Google merchant center found the incorrect price on our website, even though I used URL parameters in our feed to point to the correct final landing page with the correct price.

More details: Our product (https://www.prohavit.com/products/i11-long-lasting-bluetooth-headset/) comes with different prices for different countries, and the range is from $11.99 to $19.99. If you choose "United States" in the "Ship to" section, or use the parameter URL https://www.prohavit.com/products/i11-long-lasting-bluetooth-headset/?attribute_pa_ship-to=united-st... , the default price "from $11.99" will be hidden, and the price $19.99 will be shown. We have used the correct parameter URL https://www.prohavit.com/products/i11-long-lasting-bluetooth-headset/?attribute_pa_ship-to=united-st... in our product feed (we use Google Spreadsheet to upload the feed), but still Google found the wrong price ($11.99) on our website in Google Merchant Center, and disapproved our listing because of the mismatched prices. So is this a bug of Google, or is there something we need to change on our website?

 

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1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by topic author 英杰 张
March

Mismatch prices between website and feed

Top Contributor
# 2
Top Contributor

That is because you have no structured data, that shows the correct price, it shows lowprice and highprice. You will need to remove this and add the price attribute with the correct value

 

Also your remarketing tag shows 11.99 and not 19.99 (just added info)

 

You can use Google's structured data testing tool to check the values.

https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fwww.prohavit.com%2Fpro...

 

Hope it helps.

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View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author 英杰 张
March

Mismatch prices between website and feed

Top Contributor
# 2
Top Contributor

That is because you have no structured data, that shows the correct price, it shows lowprice and highprice. You will need to remove this and add the price attribute with the correct value

 

Also your remarketing tag shows 11.99 and not 19.99 (just added info)

 

You can use Google's structured data testing tool to check the values.

https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fwww.prohavit.com%2Fpro...

 

Hope it helps.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’