Merchant Center stopped picking up my feeds suddenly
Two days ago, Merchant Center just stopped seeing any data in my feeds. I have 3 feeds running, scheduled to pick up daily from a Google Sheet. All the formatting is correct in the Google Sheet according to the add-on, but Merchant Center says that it recognized no data in the sheet and picks nothing up. Nothing changed with the sheet, it just stopped picking data. Any idea why?
Merchant Center stopped picking up my feeds suddenly[ Edited ]
June 2017 - last edited June 2017
navigate to the products-feeds-tab within the merchant-center-account; e.g.
(a) click on each feed's name and inspect the status-section;
(b) click the edit-spreadsheet button and verify the spreadsheet
can be loaded and viewed, contains proper products-feed data;
(c) within the sheet, click the blue-share-button, then advanced,
and verify anyone-who-has-the-link-can-view is still selected;
(d) click on schedule and verify the schedule has not been paused;
(e) click on feed-rules and be certain no rules are blocking processing.
navigate to the products-list-tab within the merchant-center-account; e.g.
- click on an item's title;
- inspect the technical-details area and last-update-on date;
- click on the source-feed link and verify (a) - (e) above;
- click on information-you-provided-us and verify the data matches the sheet.
generally, only one, single, feed should be registered pre target-country
and a spreadsheet can only be used for one, single, registered feed --
otherwise, at some point in time, google's automated processing, will
likeky become confused.
regardless of the number of feeds, all submitted
data is funneled into the same linked ad-account --
so only one, single, feed is needed per target-country.
the one, single, registered feed can handle about 100,000 inventory items.
also, carefully inspect the diagnostics tab within the merchant-center --
- click on any blue-boxes for the account,
feeds, and items, under current-issues;
- click on some dates within the graph of submitted-data
and then inspect any corresponding historical issues;
- hover over all issues-flags, on the far-left, and click
on any corresponding learn-more and related links.
also, within the merchant-center feed status, click on fetch-now and
verify the data can be properly processed and the number of items
processed exactly matches the number of item-rows in the sheet.
otherwise, this is mainly a peer-to-peer community forum --
forum-members cannot look into any feed-data or accounts;
posting more specific details of the feeds and list
information from the merchant-center-account and
spreadsheet details -- here within the public forum,
may allow others to offer more specific suggestions.
otherwise, the best likely course would be to contact google directly.