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Merchant Center says Active but not listed on Google Shopping

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi There, 

 

I was unable to find a post regarding this. 

 

My product listings in the Merchant Center say Active, but I am unable to find some of them on Google Shopping. 

 

What could be wrong that I can fix?

 

I tried reaching out to Google with no response to this issue. 

 

Thanks Zoey, 

2 Expert replyverified_user

Merchant Center says Active but not listed on Google Shopping

Rising Star
# 2
Rising Star

Hi Zoey,

 

In order for a product to show on Google Shopping it must be listed as active in Google Merchant Center AND be targeted as a product group in AdWords. If your bid for the product group is too low then your products will not show up in Shopping (similar to having too low of a bid on keywords). Can you confirm that these active products are in a active product group in Google AdWords?

 

 

Jim Vaillancourt, AdWords Rising Star, LinkedIn
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Merchant Center says Active but not listed on Google Shopping

Rising Star
# 3
Rising Star

Hi Zoey,

 

Often it is simply a matter of bidding higher - Google doesn't tell you if your bid is insufficient (for Shopping).