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Merchant Center Product Feed Dissapproved Due to Incorrect Product Identifiers

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

Even though I submitted my product feed manually with all the required attributes but my product feed gets disapproved by Google in merchant center and I am getting Incorrect product identifiers in the warning and errors section of diagnostics tab.

What should I do now?

Any help would be highly appreciated.

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by MosheTLV (Top Contributor)
1 month ago

Merchant Center Product Feed Dissapproved Due to Incorrect Product Identifiers

Top Contributor
# 2
Top Contributor

A common mistake is submitting brand and mpn while setting an identifier to false, which is not correct.

 

When you submit product identifiers, make sure you do the following.

 

If you have bar codes, submit Brand + GTIN and the identifier_exists set to yes

If the manufacturer has not submitted any bar codes, then do not add a value to Brand, MPN and GTIN and set the identifier_exists to no

 

If this does not resolve or answer your issue for forum members to help you, please submit a sample data of products that have the error (all attributes) here on the forum.

Also make sure to have read all the requirements here: https://support.google.com/merchants/answer/7052112?hl=en

 

Alternatively contact Google directly : https://support.google.com/merchants/contactflow

 

Hope this helps.

 

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View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
1 month ago

Merchant Center Product Feed Dissapproved Due to Incorrect Product Identifiers

Top Contributor
# 2
Top Contributor

A common mistake is submitting brand and mpn while setting an identifier to false, which is not correct.

 

When you submit product identifiers, make sure you do the following.

 

If you have bar codes, submit Brand + GTIN and the identifier_exists set to yes

If the manufacturer has not submitted any bar codes, then do not add a value to Brand, MPN and GTIN and set the identifier_exists to no

 

If this does not resolve or answer your issue for forum members to help you, please submit a sample data of products that have the error (all attributes) here on the forum.

Also make sure to have read all the requirements here: https://support.google.com/merchants/answer/7052112?hl=en

 

Alternatively contact Google directly : https://support.google.com/merchants/contactflow

 

Hope this helps.

 

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

Merchant Center Product Feed Dissapproved Due to Incorrect Product Identifiers

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
First of all I appreciate your reply Emmanuel F,
 
I submitted again by keeping identifier_exists to no, but the issue still remain. 
I even asked to review the issue to google support but they would update me within 3 working days. what I supposed to do now.
 

Merchant Center Product Feed Dissapproved Due to Incorrect Product Identifiers

Top Contributor
# 4
Top Contributor

If you have read the documentation and followed my example and if providing further data information is not possible. Wait for Google to respond.

 

We are forum members and are not part of Google. We do not have access to your accounts and can only assist further if specific information is given.

 

Hope this helps.

 

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Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’