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Merchant Center Policies

Community Manager
# 1
Community Manager

Hi Community Users,

 

Check out this Hangout where the Google Shopping Policy team walks through some common policies as well as how to contact us if your Merchant Center account faces any issues.

 

4 Expert replyverified_user

Re: Merchant Center Policies

Community Manager
# 2
Community Manager
If you have any questions, please post them here!

Re: Merchant Center Policies

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

hello, this is bathy, My account ID is Nsstar (Account ID <edited>). I build a new feed but it still shows Paused, I am a new fresher for shopping. I need help

Re: Merchant Center Policies

Community Manager
# 4
Community Manager

Hi Nsstar C, I've removed your account specific information as per the Community Guidelines. Have you contacted AdWords Support to have your account reviewed?

Re: Merchant Center Policies

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Kathleen,

Could you help in data feed error in my shopping campaign. I am getting error message for tax subattribute. My campaign is running for US country. I am not getting where i get the tax value which i need to be submit under "tax" attribute. KIndly help me out for this.

Thanks
Mitthu Ghosh

Re: Merchant Center Policies

[ Edited ]
Top Contributor Alumni
# 6
Top Contributor Alumni

Hi Mitthu,

If you could possibly list the values and attribute name you are using, it
would allow us to better direct you where you could be going wrong.

--
Tom Wilson
Freelance Google Merchant Center & Adwords Consultant

Re: Merchant Center Policies

Follower ✭ ✭ ✭
# 7
Follower ✭ ✭ ✭
Good video, however you did not mention a requirement that is not currently available in the policy. Which is a minimum of 15 products must be submitted. I would categorize this as a basic requirement.
But nice little video.

Re: Merchant Center Policies

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Hey
I not sure if my question is right here , but i have simple questions
1- I amazon merchant i want add my website product to Google shopping (is there any fee for that)?
2- i read about linking my Google adword and account merchant can some body explain to me why i should do that?

Re: Merchant Center Policies

Top Contributor Alumni
# 9
Top Contributor Alumni

Hi Wesam A

 

1 - Generally, Amazon submits items listed in their marketplace on behalf of sellers, which makes this a violation for you to also list these items. I would suggest contacting Amazon to discuss your specific requirements further.

 

2 - You should only connect your Google Merchant Center account and Adwords account if you are firstly, following policy and regulations set out by both products. Have a registered and approved data feed which you wish to add to Google Shopping using the Adwords Shopping Campaign type. 

 

To do so, you would follow these instructions 

 

Create a Merchant Center account - https://support.google.com/merchants/answer/188924

Create a data feed - https://support.google.com/merchants/answer/188473

Create an Adwords account - https://accounts.google.com/ServiceLogin?service=adwords&cd=GB&hl=en-GB&ltmpl=signup&passive=false&i...

Link Google Merchant Center & Adwords Accounts - https://support.google.com/ds/answer/3238472

Create a Shopping Campaign - https://support.google.com/adwords/answer/3455481

 

Tom Wilson
Freelance Adwords & Google Shopping Consultant

If you find this or another response helpful within the forum "please accept as solution" to further assist and direct others.

 

Re: Merchant Center Policies

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
I had my account in review and then suspended for not having a secure SSL on my order and purchasing process. I made the changes and contacted Google Via Chat. I have since done no other changes to my site except to add some code from google to try and become a trusted google merchant.

At 2:56 am ( My time ) I receive an email from goolge team advisong me that my site was suspended. No reason given just a "refer to the policy guidelines" About an hour later I receive another e-mail from the person I had a chat to in th e help center stating that he had just talked to the Policy team and that my account was now active.

My account is not active and it is still suspended. Now I have to figure out why was I accepted in the first place and why have I been suspended.

I'm no dummy when it comes to web design and html but if you are going to penalise some one for a policy violation surely you would explain the exact reason and not just send me to a 1000 page policy document page.

I have since paused my adwords campaign as well. I really dislike the attitude it is typical from my experience with Adsense as well, Howevr this time I'm paying the money.