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Merchant Center Feed not accepted

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear Group,

 

we are shipping products from Germany to the US. We now try to advertise them in google shopping as well.

 

However our products are rejected. The reason given is

"The URL specified in your data feed wasn't working correctly when we reviewed this item"

Here the URL

 

http://www.prams.net/kaiser-sheepskin-footmuff-bugaboo-cameleon-3-buffalo-joolz-from-2012-white-pink...

 

I am trying to figure out why it is:

 

- could it be that the shipping time is not clear enough stated

 

- when you put the product in the cart, the amount might change by 1-2 cents because of rounding, could this be the reason

Is there a way to find out, why exactly it is, can one contact google shopping?

 

Thanks in advance.

 

Dieter Lang

2 Expert replyverified_user

Re: Merchant Center Feed not accepted

Top Contributor
# 2
Top Contributor
Hi Dieter ,

Did you try contacting the support team for this issue? Here's the list of phone numbers to reach them:- https://support.google.com/merchants/answer/4581834?

Pankaj

Re: Merchant Center Feed not accepted

[ Edited ]
Top Contributor
# 3
Top Contributor

the price submitted to google, the price displayed on the landing-page,
and the default add-to-cart price, must all match, exactly, at all times,
regardless of where a user is physically located or any other location
or user-identifiable information such as ip-address, user-agent, etc --
generally, automated, estimated, currency/exchange conversion is not allowed.

 

the landing-page must be accessible to all google's crawlers, at all times.