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Merchant Center Account : Shipping in Australia

[ Edited ]
Google Employee
# 1
Google Employee

To make the total cost of online shopping purchases more transparent to shoppers in Australia, and reduce online shopping cart abandonment, it’s important to show the shipping cost with the products displayed. While there is no carrier calculated shipping available for Australian shoppers, the account level shipping options covers most combinations that merchants use to calculate their shipping.

Shipping can be configured at the account or item level depending on your needs. Remember the shipping cost you provide should always match the shipping cost on your website. This document will discuss the account level shipping options available :

 

Shipping - Account Level

 

Flat rate :

 

  • Specify a flat rate or shipping as a percentage of the price of an item.
  • Easiest option to quickly set shipping rates for merchants with simple shipping rules.
  • If a merchant offers free shipping on all products, use this option with a rate of $0.00.

first .png


Rate Table (Two Dimensions) :  

 

  • The table can now be 2 dimensional.
  • New dimensions: shipping destination (state, city, ZIP) and ‘shipping label’.
  • Define tables when the rate varies by up to two of the following: price, weight, destination, or shipping label

second  .png

What do we do in the absence of a carrier calculated rate table option?

 

Example :

 

"My shipping is calculated based on weight and postcode – this is the standard Australia Post method for eParcel merchant accounts. I can create postcode ranges in the Merchant Centre easily enough when trying to set up the “shipping method”, however the cost allocation needs to be based on the shipping weight for the item. I have a per kg cost by postcode, however to determine the actual cost the shipping method needs to know the weight of the item.

 

Listed below is an example of how it is calculated :

Warehouse Picking Fee – $5.45 (fixed fee across any weight band and postcode)

Delivery postcode – 2000

Static Charge by Postcode  - $7.50 (this cost varies by postcode but I have provided the cost for postcode 2000)

Item shipping weight – 5kg

Per kg Shipping Charge - .70

 

The shipping charge is calculated as follows:

(Warehouse Picking Fee) + (Static Charge by Postcode) + (Item Shipping Weight x Per kg Shipping Charge)

= $5.45 + $7.50 + (5 x .70)

= $16.45



Things to take care of in such situations :

 

  1. There is short-cut in implementing complex shipping condition which is based on zip code and weight.

 

  1. If the basis of the shipping on the landing is mainly zip code and weight then the client can use rate table where they will create a table for each state. In each state they will have rows as zip code range and columns as weight in kg. Rate table can be one dimension or two dimensional only.

 

Sample structure for NSW:

 

Create a rate table with the NSW ZIP codes in the rows and weight in the columns (be sure weight is included in the feed).

Specify the shipping rates for the ZIP/weight combinations.

That’s it; by only specifying NSW ZIP codes, you’ve indicated that you don’t ship anywhere else.

 

Similarly create for each state so that they do not miss any location.

  1. It is always safe to overestimate the shipping cost instead of under estimating.

 

Sample rate table :

 

Third .png


Rule based shipping :

 

  • Create a rules method and divide by by product price.
  • Create a division for A$0-A$50 and one
    for ‘Everything else’.
  • For the $0-$50, enter the shipping rate as a ‘Percentage of product price’ and for ‘Everything else’, enter $0 for the rate amount.

fourth .png

How complex rules would work :

 

The table can now be 2 dimensional.

 

  • New dimensions: shipping destination (state, city, ZIP) and ‘shipping label’.

 

  • Define tables when the rate varies by up to two of the following: price, weight, destination,

or shipping label. Rate tables are

recommended if shipping rates depend on one or two of these.

 

  • Weight option requires the use of the ‘shipping weight’ attribute in product feed.

 

For example :

 

Here is the scenario we have setup :

 

The shipping cost is calculated on the total basket weight (using a fixed price table):

- Shipping based on rate table for products upto $100

- All perishable products have a shipping cost of  10% of the product price

-Free shipping for one postal code of central queensland and anything above $100

Rule based table :


fifth .png


2 Expert replyverified_user

Re: Merchant Center Account : Shipping in Australia

Community Manager
# 2
Community Manager
Thanks for sharing Rochita!

Re: Merchant Center Account : Shipping in Australia

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭
Nice tutorial, great share.

Re: Merchant Center Account : Shipping in Australia

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi,

This is ridiculous, our website is integrated with Australia Post, and now google wants us to step back 10 years and set up a manual table, you have to be joking!!

Merchant Center Account : Shipping in Australia

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I agree, it has been a nightmare to try and set up.