AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
3.9K members online now
3.9K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Merchant Center Account Has Been Suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I want to know why my google shopping account has been suspended. My account operating normally. But website expired before these days. So wether this make my account has been suspended? I want to specific reasons.

Re: Merchant Center Account Has Been Suspended

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi Kecky,

There should be a message highlighting in your Merchant account which will tell you the reason behind your Account Suspension.

You can also refer to this link for further information on Account Suspension:
https://support.google.com/merchants/answer/2948694?hl=en

Hope this helps!

Thanks,
Azeem Shaikh
Azeem Shaikh
SEM Freelancer & Consultant.
Adwords & Bing Ads Certified Individual.

Re: Merchant Center Account Has Been Suspended

Participant ✭ ✭ ☆
# 3
Participant ✭ ✭ ☆
Hi Kecky,

Within your Google Merchant Center settings, you will find a technical contact email address. This address should have received an email stating the grounds for the disapproval.

When you say your "website expired before these days" can you clarify what you mean? Does this refer to your items expiring?

If you did not receive an email, then please contact Google here using the disapproval option.

https://support.google.com/merchants/?hl=en#topic=3404818&contact=1

Please upload a fresh DataFeed to your Google Merchant Center account to ensure there is a valid copy for Google to review.

If you did receive an email then please reply to this, it should end with a long serious of numbers, which is the case ID, this will allow you to speak to the representative dealing with your account directly.

A list of reasons for your suspension could be endless, however, if you visit these pages,

https://support.google.com/merchants/answer/188484
https://support.google.com/merchants/answer/188494
https://support.google.com/merchants/answer/160491

You may be able to find a reason that you can relate to.