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Items not updated

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# 1
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I had incorrect description but corrected the feed but the products still show incorrect values. How long does it take for Google to update them?
1 Expert replyverified_user

Re: Items not updated

[ Edited ]
Top Contributor
# 2
Top Contributor

the system may sometimes take 24-72 hours or so to fully update.

generally, be certain that no id values change for any item --
all updates, such as corrections, are based on the item's id

a best practice is to use a mix of letters and numbers for id;
especially if any spreadsheet is being used -- for example:

also, be certain to check the data's status by clicking on the name of
the registered data-feed, under the feeds-tab if a feed is being used,
or under the api-diagnostics-tab if google's content-api is being used,
within the merchant-center-account.

if a data-feed file is used, be certain that there is one, single, feed
registered and the same registered feed is used for all re-uploads --

the one, single, feed should be registered only one, and should

never be deleted unless a person at google indicates to do so.

also, check the current-issues section under the diagnostics-tab for any
specific account, data-feed, and items (website) issues -- by clicking on
each of the blue-boxed or flagged errors, warnings, or notifications and

each of the specific examples or learn-more links under each example.

also, check the individual item's status by clicking
on the item's title under the products-tab and
checking all data under the technical-details area --
especially, the shopping status and last-update-on date
details against the time the item's data was resubmitted --
and checking the data that was submitted as corrected
against the information-you-provided-to-us-section.

also, be certain the item (still) matches a product-group
in an active shopping-campaign of the linked-account,
and is assigned a bid -- items must have enough bid
and quality for any updates to be seen in results.

otherwise, a merchant-center product-listing-ads
support-specialist may be contacted directly.