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Issues with Google Merchant Center and Shipping

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a problem I can't figure out how to fix, so I am going to provide as many details as I can in the hopes someone can help me how to implement what I need. Smiley Happy

 

I have a Shopify website and used a 3rd party app to send a feed to google merchant center (because from what I've read, shopify's is horrendous.) No shipping information is coming over - which is OK - because I actually want to control that with google merchant center. Why is that? Because we have some collections that ship free and some don't - its not based on weight or price or anything simple. Its essentially based on vendor name or product type.

 

SO - I set up 3 shipping services under Shipping

 

Free Shipping (told to filter products by the shipping_label "Ships Free"

UPS ground

USPS ground

 

HERE IS WHAT I CAN NOT FIGURE OUT

How/where to apply this shipping label of "Ships Free" - I don't see any information about how to literally apply these labels? Is it supposed to be coming in from the feed? Can I edit the feed once its in GMC? Or - is there a way to utilize a RULE on my feed to go in and apply this label based on the product vendor? 

 

Any help would be appreciated! Right now some of my items that ship free are appearing with the shipping fee and its hurting sales! 

 

Thanks

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Tony L
April

Issues with Google Merchant Center and Shipping

[ Edited ]
Top Contributor
# 4
Top Contributor

as was indicated, a feed-rule, such as a supplemental-feed, may be used;
a supplemental-feed is another type of feed-rule, in the form of a file --
but any feed-rule may be used and applied to a feed.

if there is any current attribute and value pairs,
that currently exist, within the submitted data,
that are able to match all ships-free items, then
a hand-crafted feed-rule may certainly be possible.

for example, all items with a title containing red wagon.

 

a feed may be exported/downloaded if a feed-file is used to submit data --

there is a download-file link, under the three-dot-menu, under processing;

if the api is used to submit data directly, there is no such merchant-center

feature; for the api, google recommends an off-line database/copy of all

data submitted be kept by the merchant.

 

 

 

View solution in original post

Issues with Google Merchant Center and Shipping

Top Contributor
# 2
Top Contributor

yes, shipping_label normally is supposed

to be coming from the submitted data.

no, the feed data cannot be edited once submitted --
the next re-upload would simply overwrite any such

edit within the merchant-center-account.

the best likely course is to contact the developer or support-organization,
of the third-party-app that is currently being used to submit data, to the
merchant-center, and ask exactly how the shipping_label attribute may be
added to the currently submitted data, at the source.

typically, directly on the website or within the third-party-app settings.

long-term, knowing how to add other attributes such as shipping_label,
using the third-party-app, is the best likely course; especially since
many other attributes, such as custom_label_0, may need to be added,
later, to support many other features -- both in the merchant-center
account and the ad-account.

alternatively, a feed-rule, such as a supplemental-feed, may be used --
a supplemental-feed is another type of feed-rule, in the form of a file.

for example, simply register a supplemental-feed sheet, listing only the
ships-free items, with only two attributes/columns: id and shipping_label

 

always verify such changes, regardless of using a third-party-application,

or a supplemental-feed, by carefully inspecting the final-attributes and
shipping-and-tax-rate-calculator sections, by clicking on the item's title,

under the products-list-tab, after full processing has completed.

 

Issues with Google Merchant Center and Shipping

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

OK - So there is no way to achieve this from within the google merchant center? No way to do it with a rule on top of the feed? The problem (for me) is the ID #s coming into merchant center seem to not correlate to any coming out of a shopify product export- hence me wanting to know if I could export the feed in the merchant center. I literally right now don't have a way to know what the ID is GMC s in correlation to the product ID in shopify. Im really at a loss here.

Marked as Best Answer.
Solution
Accepted by topic author Tony L
April

Issues with Google Merchant Center and Shipping

[ Edited ]
Top Contributor
# 4
Top Contributor

as was indicated, a feed-rule, such as a supplemental-feed, may be used;
a supplemental-feed is another type of feed-rule, in the form of a file --
but any feed-rule may be used and applied to a feed.

if there is any current attribute and value pairs,
that currently exist, within the submitted data,
that are able to match all ships-free items, then
a hand-crafted feed-rule may certainly be possible.

for example, all items with a title containing red wagon.

 

a feed may be exported/downloaded if a feed-file is used to submit data --

there is a download-file link, under the three-dot-menu, under processing;

if the api is used to submit data directly, there is no such merchant-center

feature; for the api, google recommends an off-line database/copy of all

data submitted be kept by the merchant.