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Invalid images

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# 1
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2 months ago, i switch from the normal google data feed to upload my items, to the E-Commerce Platform under google merchant center under settings. i tried to get the free shipping options working at the item level with no success, could not get any help from big commerce, so i switch back about a week or 2 ago to the way i was doing it before. before i made the switch i had no real problems with my products in the merchant center. Now that i have gone back i have over 100 Invalid images, and going up every day. 

 

looking at the first item: Game Of Thrones Limited Edition Pinball By Stern

you can see the attached pics.

 

is you see in the list of errors is says (open image #1) you click on this and it brings up the picture. it does not tell me why my image is invalid.

 

 

 

link to picture link to the picture 

 link to item

 

Thank you for any help

 

 

 

1 Expert replyverified_user

Re: Invalid images

[ Edited ]
Top Contributor
# 2
Top Contributor

first, thank you for the links and
the clear description of the issue.

watermarks on submitted images are simply not allowed.

as an aside, that posted url link to the image
is returning a not-found error -- be certain
that the image_link url submitted is pointing
to a supported image format of the exact
item being purchased, shows the image,
and does not contain any watermarks or
any promotional text.

 

see also

https://support.google.com/merchants/search?q=images