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Invalid images error in Google feeds

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I am getting following 2 errors for Google Feeds.

 

Error 1: Invalid Images

## link 'http://www.coverallsale.com/shop/avactis-images/CNB2_RB_0.jpg'

There is no such link present in Google Feeds as well as on website but still showing error as invalid images.

As I have searched in the images directory but no such image is available.

 

Could you please tell me if there is no such link available then why the google is showing as invalid images error in the error report.

How to fix this error ?

 

Error 2: Temporary item disapprovals due to incorrect prices

In Error report it is showing that for product 'Bulwark nomex coveralls'  value feed is '124.55USD' and website value is 128.50USD. When I have checked in the Google feed file for this above product price is given as 128.50USD. If the given value is correct then how this error report is showing as data feed value '124.55USD' ?

Could you please tell me why so ?

And How to fix this issue ?

 

Please help asap.

 

Thank you.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Padmaja R
September 2015

Re: Invalid images error in Google feeds

[ Edited ]
Top Contributor
# 2
Top Contributor

 

generally, be certain there is only one, single, feed registered with google

and the id values within the feed never, ever, change once submitted.

 

(1) google typically returns the same similar invalid-image message
for any and all image-related issues -- including not-found issues.

currently, there are no specific messages to differentiate specific
image-related issues from one another -- so none should be expected.

(2) the price submitted must both match the landing-page price exactly
and must (also) be the most prominent price on the landing-page.

generally, only one-single price should be on the landing-page;
however, if there are multiple prices (such as list or you-save)
then, the submitted price must be the most prominent on the page.

however, google is the final arbiter of prominent.

in addition, google has strict rules about sale_price information --
both within the feed and displayed on the site's link-landing page.

also, check for any price information embedded on the
page -- such as in the case of micro-data or similar.

also, verify that the price did not change during processing.

also, check for proper and valid price information
with respect to any variant (item_group_id) items.

otherwise, a specialist may need to be consulted:
https://support.google.com/merchants/contact/item_error

see also
https://support.google.com/merchants/#topic=3404779

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Padmaja R
September 2015

Re: Invalid images error in Google feeds

[ Edited ]
Top Contributor
# 2
Top Contributor

 

generally, be certain there is only one, single, feed registered with google

and the id values within the feed never, ever, change once submitted.

 

(1) google typically returns the same similar invalid-image message
for any and all image-related issues -- including not-found issues.

currently, there are no specific messages to differentiate specific
image-related issues from one another -- so none should be expected.

(2) the price submitted must both match the landing-page price exactly
and must (also) be the most prominent price on the landing-page.

generally, only one-single price should be on the landing-page;
however, if there are multiple prices (such as list or you-save)
then, the submitted price must be the most prominent on the page.

however, google is the final arbiter of prominent.

in addition, google has strict rules about sale_price information --
both within the feed and displayed on the site's link-landing page.

also, check for any price information embedded on the
page -- such as in the case of micro-data or similar.

also, verify that the price did not change during processing.

also, check for proper and valid price information
with respect to any variant (item_group_id) items.

otherwise, a specialist may need to be consulted:
https://support.google.com/merchants/contact/item_error

see also
https://support.google.com/merchants/#topic=3404779