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Invalid URL?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My shopping ads were working fine for months until yesterday. My hosting platform (bigcommerce) experienced an outage which has now been resolved, but all my ads are disapproved for "invalid URL." I went to Google search console and manually fetched all the links which submitted to index successfully, but this morning, still no luck. I have re-uploaded my feed several times too.

What concerns me is that under diagnostics, it shows me the time when Google last crawled. Some links are dated this morning when the website was fully functional, so I don't understand the 'invalid url' error that's persisting. Here is an example of an URL:

http://shopmadmasks.com/red-hood-jason-todd-mask/

Is the error due to the outage yesterday or perhaps something else if google keeps returning the same error even today? How can I expedite the resolution?

Thank you very much for any insight.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Rachel F
October 2016

Re: Invalid URL?

[ Edited ]
Top Contributor
# 2
Top Contributor

the best likely course would be to contact bigcommerce-support directly:
https://support.bigcommerce.com/

 

in addition, contacting google-support may also help
for more account-specific information about the issue.

 

generally, invalid-url means that the url link being submitted
or the configuration within the web-server has changed or is

invalid or not responding correctly or properly at all times for

all google's crawlers.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Rachel F
October 2016

Re: Invalid URL?

[ Edited ]
Top Contributor
# 2
Top Contributor

the best likely course would be to contact bigcommerce-support directly:
https://support.bigcommerce.com/

 

in addition, contacting google-support may also help
for more account-specific information about the issue.

 

generally, invalid-url means that the url link being submitted
or the configuration within the web-server has changed or is

invalid or not responding correctly or properly at all times for

all google's crawlers.