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Invalid GTIN clothing store

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# 1
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Hi,

I'm new to selling on line and have set up google shopping last week,I am a clothing retailer, I’m getting a few different GTIN error messages in my diagnostics in the merchant center, I think I have all the required information in my products , brand, gender, age, color ,size , I have read on a forum that clothing does not need a GTIN as long as I supply the other information, any ideas please I’m lost at this stage.

 

Regards

Martin

2 Expert replyverified_user

Invalid GTIN clothing store

[ Edited ]
Top Contributor
# 2
Top Contributor

if valid gtin exists, or the manufacturer is on google's designated-brand list,
then valid gtin and brand (both), from the manufacturer, must be submitted;

otherwise, the item cannot be submitted and must be removed from the data

feed until both valid gtin and brand can be located and properly submitted.

generally, check the bar-code and brand, directly
on the product, for any valid global-trade-data.

if valid gtin does not currently exist, then submit
the identifier_exists attribute with a value of no --
then, do not submit any brand, do not submit mpn,
and do not submit any gtin, at all, for that item.

if the identifier_exists attribute is submitted with a value of no
then brand, gtin, mpn -- all three -- cannot be submitted, at all,
for that particular item.

 

for particular items with valid global-trade,

set identifier_exists to yes and submit the

valid brand and gtin (both), for that item.

 

if no valid global-trade-data currently exists -- has
never been assigned by the item's manufacturer --
for *all* the items being submitted, then brand, gtin,
and mpn (all three) may be removed, entirely, and
simply submit identifier_exists with a value of no

for all items.

 

as an aside, all unique-product-identifiers, global-trade-data,
(brand, mpn, gtin), attributes, are for manufacturer's data --
not retailer's -- google, will submit the merchant's brand,
automatically, with every item and is indexed for search;
there is no need to also include a merchant/retailer brand,

again, in any submitted (feed) data.


see also
http://www.gs1.org/barcodes/ean-upc
https://support.google.com/merchants/answer/6239390
https://support.google.com/merchants/answer/7052112#identifier_exists
https://support.google.com/merchants/answer/6324478

 

Invalid GTIN clothing store

[ Edited ]
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# 3
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Thanks for the reply, I’m confused,my products don’t have any unique identifiers,  I’m using shopify and have a google shopping app installed I don’t see an option for ‘ if valid gtin does not currently exist, then submit
the identifier_exists attribute with a value of no’ , do I need to edit the code on my site ? I just have a vendor (which is brand ) and mpn options , should these be blank ?

Invalid GTIN clothing store

[ Edited ]
Top Contributor
# 4
Top Contributor

first, you're welcome.

google wants the data that is on the physical (clothing)
item, added by the product-manufacturer, at the factory --
the gtin bar-code digits and manufacturer's brand.

otherwise, if no such data exists, google wants
identifier_exists to be submitted with a value of no
and mpn, brand, and gtin (all three) to be entirely
blank (empty) values -- or not submitted, at all.

as to shopify and how-to properly submit identifier_exists
with a value of no (false) and brand, mpn, and gtin as blank
(empty) values or not submitted at all, the best likely course

would be to contact shopify support directly --
https://www.shopify.com/contact

in addition, possibly also post in the shopify forums --
https://ecommerce.shopify.com/c/shopify-discussion

 

Invalid GTIN clothing store

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# 5
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Cheers , I will try contacting shopify 

Invalid GTIN clothing store

Top Contributor
# 6
Top Contributor

Login to Shopify > open your google shopping app > click on your product > than an option appears tell Google to ignore product identifiers. Check this box for products where the manufacturer has not assigned any bar codes or MPN's

 

Hope it helps.

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Invalid GTIN clothing store

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# 7
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Thanks Emmanuel I will try that