AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

4K members online now
4K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me

Internal error (9,0) Product Feed Upload

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am extremely confused and new to this. My merchant store has been approved, my website verified, For some reason, though, my product feed will not upload. I am using google sheets because I thought it would be easiest. I keep getting this message - "internal error (9,0)" when I try to upload the data. Since I have no clue what that message means, I also don't know how to fix it. 

Can someone help? 



1 Expert replyverified_user

Re: Internal error (9,0) Product Feed Upload

[ Edited ]
Top Contributor
# 2
Top Contributor

first, be certain that the google-account being used with
the merchant-center is not a google-business-account --
google-apps-for-work -- google-apps accounts will not
work with a google-sheets feed.

otherwise, simply be certain only one feed has been
registered only once and the sheet can be accessed
by anyone with the url --


otherwise, try logging-out of google altogether and clearing

the browser's cache and cookies; or, try a different browser

such as chrome.

otherwise, forum-members cannot look into the feed or account --
we can mainly offer suggestions based on the information posted
here in the public forum.

however, a merchant-center, product-listing-ads
support specialist may be contacted directly --