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Insufficient match of microdata and Google Shopping product data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

 

today I have an issue in my diagnose feed page like :

"Automatic item updates: Incorrect microdata price information"

 

First I must say that the Google Merchant team confirm to me that I can use prices including VAT in my feed and in the same time use microdata prices without VAT on my product page.

 

All is fine for me, except that Google merchant center tell me that "Automatic item updates: Incorrect microdata price information".

So I can't use the automatic prices update feature of the Google merchant center.

 

I should say to that Full prices (including Taxes) are mandatory for us because of French law.

 

Any idea on this ?

Does someone already experienced this kind of situation with microdata/merchant feed ?

 

Thanks in advance

1 Expert replyverified_user

Re: Insufficient match of microdata and Google Shopping product data

[ Edited ]
Top Contributor
# 2
Top Contributor


generally, multiple or different (price)
entries must exist as separate offers.

the microdata and product information displayed on the
landing page must exactly match what is provided within
the submitted (feed) data, for all users regardless of the
user's physical location.

otherwise, the automatic-item-update
feature should likely be disabled --
until the issues are fixed.

any (error) messages related to fixed (microdata)
issues or updated account settings, may take on
the order of many many weeks or more before
being updated within the account -- depending
on crawl rates and other factors.

that said, if a support specialist has already been consulted,
then, the best likely course would be to respond directly to
the support specialist who is handling the case.