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Importing Products to product groups

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm trying to subdivide my products by item ID into my product group on my ad feed. I suspect this is because I am using the Google Shopping app plugin on my Shopify store so I have not created a feed just a Product List i.e. both my API and Feed tabs are empty, only my product tab is populated.

Screen Shot 2016-06-07 at 21.20.30.pngScreen Shot 2016-06-07 at 21.20.44.png 

Please advise as simply as possible.

 

Any help will be massively appreciated.

2 Expert replyverified_user

Re: Importing Products to product groups

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
I don't understand the issue here, are the item ID's not coming through in your Merchant Center/AdWords?

Re: Importing Products to product groups

[ Edited ]
Rising Star
# 3
Rising Star
Click on the plus sign next to all products and add the products as item id.

Hope it helps.
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Re: Importing Products to product groups

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Yeah that's right When I subdivide All products by Item ID there is no values available from merchant centre but all the products are clearly visible in the above screenshot

Re: Importing Products to product groups

Rising Star
# 5
Rising Star
Make sure that you have no violations and or suspended products and or account.

This can be checked in Google Merchant. And I think Shopify has a warning section too.

Ensure all errors are resolved.

Alternatively contact Google Adwords to help you out.
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Re: Importing Products to product groups

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

This is what I'm trying to do but there is none to select. You are right on the money

Screen Shot 2016-06-08 at 07.44.26.png

Re: Importing Products to product groups

Follower ✭ ✭ ☆
# 7
Follower ✭ ✭ ☆

Not seeing the category in the drop-down menu sometimes happens when the browser zoom is set too close. Try a different browser or try resetting the zoom level on the browser, to the (100%) default value, or both.

Please review provided URL which will guide you to subdivide all-products and how the menu should look.

https://www.youtube.com/watch?v=99w0bYtCBp8#t=00m22s 

 

Otherwise, a shopping-campaign product-listing-ads support specialist at google may be contacted directly.

see also
https://support.google.com/adwords/topic/6275305

Re: Importing Products to product groups

Explorer ✭ ✭ ☆
# 8
Explorer ✭ ✭ ☆

Do your products show up in the products tab of the AdWords Shopping campaign you created? If nothing is populated there, that indicates an issue with your Merchant Center such as what @Emmanuel F was talking about. 

Re: Importing Products to product groups

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Sure, they are in the products tab, that's why it's baffling me. Most strange?Screen Shot 2016-06-07 at 21.20.30.png

Re: Importing Products to product groups

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Thanks I solved the errors and contacted google support