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Imagle Link Not Accepted

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone,

 

I'm trying to set up a product feed for some products, I think I've got most of it sorted however there seems to be an issue with the images.

 

I get the following message

 

We couldn't understand the URL you submitted. Please check the format of your URL. Learn more
Examples:
Item ID Line Nr. Value    
8001443B6
2

 

I'm  not sure what causes this message and what I can do to stop it so any help would be greatly appreciated.

 

Many thanks

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
July 2016

Re: Imagle Link Not Accepted

Top Contributor Alumni
# 2
Top Contributor Alumni
HI
Well the image URL should be publicly accessible and in your case it is inside admin/ folder which requires authentication. Can you fix that?
Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
July 2016

Re: Imagle Link Not Accepted

Top Contributor Alumni
# 2
Top Contributor Alumni
HI
Well the image URL should be publicly accessible and in your case it is inside admin/ folder which requires authentication. Can you fix that?
Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

Re: Imagle Link Not Accepted

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for this. It doesn't look like I can. When I upload the images to our site they all seem to go into an admin area of the site. I don't have the ability to change how the site is set up as it's ran through a separate company.
Are we able to store the images on a separate site?

Re: Imagle Link Not Accepted

Top Contributor Alumni
# 4
Top Contributor Alumni
Hi Simon
I checked your other images and it sees they are actually available for public acces despite being inside admin folder. This seems to be problem with only this image it seems to be a broken link. Other images like http://www.univarsc.com/admin/images/uploaded_images/[8001443B3]Hyspin_AWH-M_46.png this seem to be working fine.
Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

Re: Imagle Link Not Accepted

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi NIk,

Thanks for the help with this.

I've changed the images on the feed now to ones on the site. All seem to be available publicly. However I am still getting the same error message for all of them.
Do I need to have the link in a different format at all?

I've attached below the report from uploading the feed.

Item Id Line number Message Type Values
8001443B6 2 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[8001443B6]AWS_32_Hydraulic_Oil.JPG"
8001443B7 4 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[8001443B7]AWS_46_Hydraulic_oil.JPG"
8001443B3 3 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[8001443B3]AWH-M-46_Hydraulilc_Oil.JPG"
800144E0D 6 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[800144E0D]AWS_100_Hydraulic_Oil.JPG"
80014357D 7 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[80014357D]Spheerol_EPL_2_Grease.JPG"
8001443AB 12 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[8001443AB]Alpha_SP_320_Gear_Oil.JPG"
8001443B9 5 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[8001443B9]AWS_68_Hydraulic_Oil.JPG"
800144A89 8 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[800144A89]Aircol_PD_68_Compressor_Oil.JPG"
800144A8B 9 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[800144A8B]Aircol_PD_100_Compressor_Oil.JPG&quo...;
800158EA8 13 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[800158EA8]Magna_SW_68_Slideway_Oil.JPG"
8001443AA 11 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[8001443AA]Alpha_SP_220_Gear_Oil.JPG"
8001443A9 10 Invalid URL in attribute: image link Error "Value=http://www.univarsc.com/admin/images/uploaded_images/[8001443A9]Alpha_SP_150_Gear_Oil.JPG"

Re: Imagle Link Not Accepted

Top Contributor Alumni
# 6
Top Contributor Alumni
Encoding seems to be the culprit here " followed by URL has become part of image URL itself and is leading to an error page.
" is double quotes encoded.
I think if you remove that it should work.
Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

Re: Imagle Link Not Accepted

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I'm confused as those &quot are not actually in the address i entered in the feed.

For example, this is the address I entered http://www.univarsc.com/admin/images/uploaded_images/[8001443B6]AWS_32_Hydraulic_Oil.JPG

Re: Imagle Link Not Accepted

[ Edited ]
Top Contributor
# 8
Top Contributor

first, these particular issues likely have nothing whatever
to do with where the images are located on the server.

however, there are likely a few other image related issues:

 

(1) url's with special or non-alphanumeric characters may need to be escaped --
for example, spaces are encoded as %20 and brackets are encoded as %5b %5d

e.g.

http://www.univarsc.com/admin/images/uploaded_images/%5B8001443B6%5DAWS_32_Hydraulic_Oil.JPG


to avoid the issue in the future, a best-practice is to use characters
that will likely not need to be escaped and are more universal with

respect to the underlying operating-system or web-server and are

less likely to trigger google's image not-accepted errors.
e.g.
8001443b6-aws_32_hydraulic_oil.jpg
rather than:
[8001443B6]AWS_32_Hydraulic_Oil.JPG

(2) google does not allow promotional text

or watermarks within any submitted images;

some images seem to have watermarks and some images
seem to have text on the product itself that may confuse the

automated policy-violation-detection systems; for the former,

the promotional or watermark text must be removed from the

submitted image; for the latter, the image will likely need to be
changed -- such as using the other-side (front or rear) of the

specific item being sold.

(3) images should be big enough to adhere to google's policies
but small enough so that the server can respond properly to
all google's crawl requests; typically, this means all images
submitted should be around 300x300 pixels or so.

(4) images must be properly cropped and cannot contain too much border;
typically, the product itself must take up approximately 75-95% of the entire
image being submitted.

generally, always verify the product's pictures by clicking on the
item's title under the products-tab of the merchant-center-account.

any new image may take 72-hours or more to be crawled --
always check the latest-update (crawl) date under the
diagnostics tab and the google-imagebot and similar
google user-agents within the server's log-files.

note that google may only report samples or examples of issues --
each image_link submitted will likely need to be hand-inspected with
respect to the url image_link, file, and all product image requirements.