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I have over 600 products in Google Shopping, only 160 actually are??

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

Why are my 450 of my products missing on Google Shopping?  Within the merchant center, it says all is good and searchable, a few days ago when I put in my store name "bazaarsrus" in a search and hit shopping it dropped to 150 products on 4 pages from around 600 on 14 pages.  Why does it say everything is operating when it isn't?  I understand that it's competitive, but why say it's searchable when it's not? www.bazaarsrus.com

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2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Bazaars-R-Us
September 2015

Re: I have over 600 products in Google Shopping, only 160 actually are

Top Contributor
# 2
Top Contributor

searchable status simply indicates the item is eligible to appear --
searchable status does not mean that the item will appear for all
possible search-terms or in all possible auction results over time.

items only appear if there is enough quality and
bid to win against other items in the ad auctions --
there is a new auction after each search.

also, searching for the same similar products over and over
again, without any positive action, may cause the algorithms
to determine that those items are not relevant and may be
removed from the auctions.

to determine if items have enough bid and quality to win in
the auctions during searches, use the account's impression
and click data -- not actual searches.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Bazaars-R-Us
September 2015

Re: I have over 600 products in Google Shopping, only 160 actually are

[ Edited ]
Top Contributor
# 6
Top Contributor


generally, live searches in the auctions --
(a) do not necessarily reflect the results that other people are seeing;
(b) cannot, or should never, be used to determine bid strategies or quality;
(c) will result in a charge if an item is clicked.

 

searchable simply means that the item has been updated

and is eligible to enter into the auctions after each search

and appear in results if an auction is won.

 

feed quality, landing-page quality, relevancy,

the bid, the budget, the business ratings and

reviews, a person's search history, location,

and hundreds of other factors may influence

if an item wins in an auction and appears in results.

 

searchable has nothing to do with actual

search results (as in google-search).

 

searching using the same search-terms over time

can indeed (negatively) effect results since search

history is one weighted factor in the auctions.

importantly, there are account-level statistics

that should be used instead of searches --
https://support.google.com/adwords/answer/3455573
https://support.google.com/adwords/answer/2549100

otherwise, a support specialist may be contacted directly here --
https://support.google.com/merchants/contactflow

unfortunately, forum members cannot look into feeds

or accounts to help diagnose other potential issues --

that might be causing an item not to participate in or

not to win in the auctions.

 

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Bazaars-R-Us
September 2015

Re: I have over 600 products in Google Shopping, only 160 actually are

Top Contributor
# 2
Top Contributor

searchable status simply indicates the item is eligible to appear --
searchable status does not mean that the item will appear for all
possible search-terms or in all possible auction results over time.

items only appear if there is enough quality and
bid to win against other items in the ad auctions --
there is a new auction after each search.

also, searching for the same similar products over and over
again, without any positive action, may cause the algorithms
to determine that those items are not relevant and may be
removed from the auctions.

to determine if items have enough bid and quality to win in
the auctions during searches, use the account's impression
and click data -- not actual searches.

Re: I have over 600 products in Google Shopping, only 160 actually are

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for replying!
here is the search I have done over and over (not a product at all) >
https://www.google.com/#q=bazaarsrus&safe=off&tbm=shop
This is the name of my store, if that search is going to make my products disappear of off Google Shopping, I don't understand. For instance, I have only 2 dragon pendants, and only one of them shows up in a search when the search is "bazaarsrus dragon", and the one that isn't there IS THERE in the merchant center listed as "searchable"

Re: I have over 600 products in Google Shopping, only 160 actually are

[ Edited ]
Top Contributor
# 4
Top Contributor


first, you're welcome.

the search-term does not need to be
for a product to trigger an ad auction.

all search-terms trigger a product-listing-ads auction;
all results are product-listing-ads -- regardless of the
search-term being used.

searchable items are never guaranteed to show
in the auctions for any search-term whatsoever.

 

there are hundreds of different factors that influence

the auction results -- literal searches do not in any

way guarantee a winning result for any specific item.

 

generally, try using the ad-preview-tool, the ad-preview-tool

with safe-search off and incognito/private mode on, or check

the impression data in the account -- not actual searches in

the live auctions.

Re: I have over 600 products in Google Shopping, only 160 actually are

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you again!
I just increased my CPC to see if that helps... just was a little disturbing to see over 450 products disappear over night, especially when I am adding more daily... and needless to say, I am doing other things besides looking up 450 of my products over and over...
Will they come back? So why does Google merchant say they are searchable when they are not? I understand that "searchable items are never guaranteed to show
in the auctions for any search-term whatsoever".. it's just kind of strange to not check to see if they are in there and to find that they aren't and looking created the issue... I have to pay every time someone clicks on a item, which I did myself as a test initially... Do other companies lose hundreds (most) of their inventory on Google Shopping for no apparent reason as well? I put in the exact title on the aforementioned dragon pendant, it IS NOT on Google shopping. (and I assume nor the other 450 products) It is all green lights and happiness from the google merchant center, EVERYTHING is active, searchable etc...
Marked as Best Answer.
Solution
Accepted by topic author Bazaars-R-Us
September 2015

Re: I have over 600 products in Google Shopping, only 160 actually are

[ Edited ]
Top Contributor
# 6
Top Contributor


generally, live searches in the auctions --
(a) do not necessarily reflect the results that other people are seeing;
(b) cannot, or should never, be used to determine bid strategies or quality;
(c) will result in a charge if an item is clicked.

 

searchable simply means that the item has been updated

and is eligible to enter into the auctions after each search

and appear in results if an auction is won.

 

feed quality, landing-page quality, relevancy,

the bid, the budget, the business ratings and

reviews, a person's search history, location,

and hundreds of other factors may influence

if an item wins in an auction and appears in results.

 

searchable has nothing to do with actual

search results (as in google-search).

 

searching using the same search-terms over time

can indeed (negatively) effect results since search

history is one weighted factor in the auctions.

importantly, there are account-level statistics

that should be used instead of searches --
https://support.google.com/adwords/answer/3455573
https://support.google.com/adwords/answer/2549100

otherwise, a support specialist may be contacted directly here --
https://support.google.com/merchants/contactflow

unfortunately, forum members cannot look into feeds

or accounts to help diagnose other potential issues --

that might be causing an item not to participate in or

not to win in the auctions.

 

 

Re: I have over 600 products in Google Shopping, only 160 actually are

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Thank you for that great answer! I will look deeper into my Adwords campaigns and try and figure it out from there.