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How to change my data feed upload from manual to FTP?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I was uploading our data feed manually and am changing to FTP, so do I have to delete my old files before changing my upload method?

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Kay-Twelve
September 2015

Re: How to change my data feed upload from manual to FTP?

Top Contributor
# 5
Top Contributor

generally, only one feed is recommended in most cases
so, consolidating two feeds into one is likely a good thing.

(1) importantly, be certain that all id values have remained unchanged;
(2) register a new data-feed (file) with a new name;
(3) in this particular case, delete all old feeds -- only one should remain;
(4) upload the new data-feed file using ftp --
all re-uploads should simply reuse the new registered feed.

(1) assumes that a new feed has not been registered yet -- otherwise, skip (1).

note that google may take 72-hours or more to settle --
since the deletes will require removing the entire inventory
and will be processing at the same time as the new feed data
is being added; which is why the same id values are critical.

id values must be unique per item and should never change.

the new feed may require that google review the
feed, individual items, and the website -- which
may add a few days to the 72-hours.

alternatively, keep both feeds as-is and re-upload both feeds via ftp --
this assumes that both data-feeds will continue to be kept up-to-date.

otherwise, the best likely course would be to contact
google and have a specialist look into the account.

View solution in original post

Re: How to change my data feed upload from manual to FTP?

[ Edited ]
Community Manager
# 2
Community Manager

Hi there,


Please update your Community User name so it is not violating the Community Guidelines: "...please do not use the term ‘Google’ or any other Google product terms... in your username."

 

Kathleen,

Community Manager

Re: How to change my data feed upload from manual to FTP?

[ Edited ]
Top Contributor
# 3
Top Contributor


simply re-upload the same feed file
using the same registered data-feed
using the new method (ftp).

generally, never delete the registered data-feed

from the merchant-center unless a person at

google indicates to do so.

Re: How to change my data feed upload from manual to FTP?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I have consolidated our 2 feeds that I was manually uploading before to 1 for the FTP upload. The file names obviously can't be the same. Now what?
Marked as Best Answer.
Solution
Accepted by topic author Kay-Twelve
September 2015

Re: How to change my data feed upload from manual to FTP?

Top Contributor
# 5
Top Contributor

generally, only one feed is recommended in most cases
so, consolidating two feeds into one is likely a good thing.

(1) importantly, be certain that all id values have remained unchanged;
(2) register a new data-feed (file) with a new name;
(3) in this particular case, delete all old feeds -- only one should remain;
(4) upload the new data-feed file using ftp --
all re-uploads should simply reuse the new registered feed.

(1) assumes that a new feed has not been registered yet -- otherwise, skip (1).

note that google may take 72-hours or more to settle --
since the deletes will require removing the entire inventory
and will be processing at the same time as the new feed data
is being added; which is why the same id values are critical.

id values must be unique per item and should never change.

the new feed may require that google review the
feed, individual items, and the website -- which
may add a few days to the 72-hours.

alternatively, keep both feeds as-is and re-upload both feeds via ftp --
this assumes that both data-feeds will continue to be kept up-to-date.

otherwise, the best likely course would be to contact
google and have a specialist look into the account.