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How to Solve Missing shipping information Error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My problem:

 

I create a us feed, and I want to sell my products in english country. So I set the feed's target country and I also set the shipping for each country in Merchant account.

 

I add my products in google sheets,but when I upload my products,only US and Canada is successful.

 

The other countries all show Missing shipping information error.

 

Why?

1 Expert replyverified_user

How to Solve Missing shipping information Error

Top Contributor
# 2
Top Contributor

1) If you are using currency conversion in Google Merchant, make sure to use the original currency (in your case USD) in the shipping settings

 

2) If you are using dedicated feeds, make sure the currency matches that of the target country (in your case GBP)

 

3) Make sure in the data feed, there are no shipping values

 

Hope it helps.

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How to Solve Missing shipping information Error

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Annie

 

The same problem happened too when I set new feeds. US and Canada are good but UK always has the missing shipping information error even I check all the info are set.

 

Have you solved? Appreciate if there's any solution.