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How long should it take to get product feed approval?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

How long should it take to get the products in my google product feed approved. They have been under review for a week.

 

2 Expert replyverified_user

Re: How long should it take to get product feed approval?

[ Edited ]
Top Contributor
# 2
Top Contributor

generally, if a review-status lingers for more than
a few days or so google should be contacted directly --
https://support.google.com/merchants/contact/processing

http://support.google.com/adwords/answer/1385067

most (delays in) awaiting-review are usually triggered by a few issues; e.g.
(a) a potential policy violation of an item, feed, website, or type of item;
(b) submitted data not adhering to the rules or policies of a target-country;
(c) a recently registered feed or a feed with unreported (syntax) errors;
(d) a feed that has not been updated with respect to the most recent policies;
(e) certain (feed) data updates -- such as a new product or any id update;
(f) a feed that has not been updated (re-uploaded) in over a month;
(g) id values not unique or that change per item across multiple feeds;
(h) a website or image that requires a recrawl or review or both --
https://support.google.com/merchants/#topic=3404779

also, try checking the products-tab, data-feed status, and the data-feed
status-summary-report against all google's current rules and policies --
especially if the feed has not been updated or re-submitted in awhile.

if there are any obvious issues, simply make the corrections
in the feed or on the website, and then re-upload the feed
before contacting google.

see also
http://celebird.blogspot.com/2011/12/celebird-product-search-disapproval.html#checklist

Re: How long should it take to get product feed approval?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have been waiting since the 6th June it is now the 12th June. Contacted google three times and told to be patient it could be another 72 hours. Just goes on and on. Rubbish service! Still "Awaiting Review" again.

Re: How long should it take to get product feed approval?

Top Contributor
# 4
Top Contributor

first, check all the current policies against all the
data being submitted, the website, type of item,
target-country, and the item's supply-chain.

otherwise, unfortunately, forum members cannot look into feeds or accounts --
we would normally need a lot more specific information posted here in the
public forum to offer specific suggestions as to what may be causing the delay.

however, if a support specialist has already been contacted,
the best likely course would be to continue working directly
what the person who is already handling the case.

Re: How long should it take to get product feed approval?

Follower ✭ ✭ ✭
# 5
Follower ✭ ✭ ✭
Celebird is right, if you have errors or issues in your datafeed or policy violations. Knowing if you are verified or not takes longer.

Google has very strict policies.

I advise you to ask for advise by calling a Google Adwords member in your native country or to hire a Google Shopping Consultant.

Re: How long should it take to get product feed approval?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Well what do you know. Google's reply to problem with product feed FYI; “As I was looking into the reason why your images weren't going through the recrawl process I was informed by our Engineers that there is currently an issue with the recrawl option.

They are currently working on a fix and at this time there is no time limit as to when this would be fixed.”

Mañana, mañana, that's without the Mexican sense of urgency in Google speak. We've moved on of course to other platforms happy to take our money and provide a service. Has Google peaked? Are these cracks the beginning of the end?

Re: How long should it take to get product feed approval?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I have the same issue and have been told the same thing.
Get yourself a contact in google and call them constantly. They will not give a time scale though.

Re: How long should it take to get product feed approval?

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Update. Last crawled June 14, 2015. Still awaiting recrawl. Sloppy loss of revenue by Google, indicates more deep seated problems? Google Inc Class C NASDAQ: GOOG, time to sell?

How long should it take to get product feed approval?

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Is it a paid service your waiting on? Or a free Google tool to help you sell your product?

How long should it take to get product feed approval?

Top Contributor
# 10
Top Contributor

This thread has been closed to new replies since it if from 2015.

 

If you have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.

 

To start a new thread, please go to the top level of the Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.

 

Thank you.

 

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