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How long Google Merchant take time to approve the products?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I am working for a client and setup Google Merchant and product feeds on April 28. All data process successfully and in Diagnostics section there are no errors.

 

Below screenshot images probably help you to understand.

 

EasyFold - GMC-1.jpgEasyFold - GMC-2.jpg

 

I even setup Shopping ad in AdWords on on April 28. 2018 which are also approved. Below screenshot is for your easy understanding.

EasyFold - GMC-3.jpg

 

But, as the products are yet to approve in GMS, the ads are not showing.

 

I am now little confused, why the products are not getting approved in GMC. How long it'll take?

 

It suppose to take 72 hours to get the approval or if there is any problem, it should be rejected.

 

Anyone can guide me or advice please what should be the next step in my case?

 

Thanks in advance.

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Shovon Joarder
May

How long Google Merchant take time to approve the products?

Top Contributor
# 2
Top Contributor

google may take about three-business-days to review items,
images, the website, landing-pages, etc., to verify the
details against current shopping-ad rules and policies.

if the orange, awaiting review, status remains after three full
business-days then the best likely course is to contact google:
https://support.google.com/merchants/contact/processing

https://support.google.com/merchants/contactflow

before contacting google, be certain that the account, business,
supply-chains, physical inventory, physical products being sold,
delivery and shipping details, the website, all landing-pages,
return and refund policies, price and currency, shopping-cart
and entire e-commerce check-flow, product images, and all data
submitted, adhere to all current shopping-ads rules and policies --
regardless of any current status.

see also
https://support.google.com/merchants/answer/160491
https://support.google.com/merchants/answer/6363310
https://support.google.com/merchants/answer/188489
https://support.google.com/merchants/topic/7293660
https://support.google.com/merchants/answer/160567
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/160491
https://support.google.com/merchants#topic=7259127

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Shovon Joarder
May

How long Google Merchant take time to approve the products?

Top Contributor
# 2
Top Contributor

google may take about three-business-days to review items,
images, the website, landing-pages, etc., to verify the
details against current shopping-ad rules and policies.

if the orange, awaiting review, status remains after three full
business-days then the best likely course is to contact google:
https://support.google.com/merchants/contact/processing

https://support.google.com/merchants/contactflow

before contacting google, be certain that the account, business,
supply-chains, physical inventory, physical products being sold,
delivery and shipping details, the website, all landing-pages,
return and refund policies, price and currency, shopping-cart
and entire e-commerce check-flow, product images, and all data
submitted, adhere to all current shopping-ads rules and policies --
regardless of any current status.

see also
https://support.google.com/merchants/answer/160491
https://support.google.com/merchants/answer/6363310
https://support.google.com/merchants/answer/188489
https://support.google.com/merchants/topic/7293660
https://support.google.com/merchants/answer/160567
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/160491
https://support.google.com/merchants#topic=7259127

 

How long Google Merchant take time to approve the products?

Top Contributor
# 3
Top Contributor

In my experience it is always 3 business days.

 

How long Google Merchant take time to approve the products?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi,

 

Many thanks for the links you gave. I contacted the Google customer care. One customer support from AdWords contacted me and follow up with Google Merchant to speed up the approval process.

 

Today all products are approved. Thank you too for sharing such helpful links.