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How can we change the status of "shopping products overview"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

From Apr. 12th until now in our acount there are almost 163 ad. are still in awaiting review. Is it posible for you to tell us when will change the status into " Active".

 

Thans for your answer.

1 Expert replyverified_user

Re: How can we change the status of "shopping products overview"

[ Edited ]
Top Contributor
# 2
Top Contributor

most delays in (awaiting) a review are usually triggered by a few issues; e.g.
(a) a potential policy violation of an item, image, website, or type of product;
(b) submitted data not adhering to the rules or policies of a target-country;
(c) a recently registered feed or existing feed with unreported (syntax) errors;
(d) an item that has not been updated with respect to the most recent policies;
(e) certain (feed) data updates -- such as a new product or any new id;
(f) a feed that has not been updated (re-uploaded) in over a month;
(g) id values that change or are not unique per-item, or across multiple feeds;
(h) a landing-page or image that cannot be crawled properly, at all times;
(i) a feed submitted too frequently with respect to the expiration-date;
(j) any change to a website including images, microdata, content, or structure;
(k) items not listed as in stock or not in your current, physical, inventory;
(l) having more than one registered feed -- only one feed is recommended.

also, under the diagnostics-tab, under the current-issues section --
try clicking on the account, feeds, and items, flagged or blue boxes.

if there are any obvious issues, simply make the corrections in the
feed or on the website and then re-upload the registered data-feed,
before contacting google.

otherwise, forum members cannot look into data-feeds or account histories --
we would usually need more specific information such as exact feed and status
histories, diagnostics screen-captures, exact feed entry details, etc., posted
here within public-forum [minus any personal or private information] to offer
more specific suggestions.

otherwise, if a review-status lingers for more than a few
business-days or so then, google may be contacted here --
https://support.google.com/merchants/contact/processing

see also
https://support.google.com/merchants/answer/6231410
https://support.google.com/merchants/#topic=3404779
https://support.google.com/merchants/answer/1344057
https://support.google.com/merchants/#topic=3404778
https://support.google.com/merchants/answer/3097504
https://support.google.com/merchants/answer/6185292
https://support.google.com/merchants/answer/188484
https://support.google.com/merchants/contactflow
http://celebird.blogspot.com/2011/12/celebird-product-search-disapproval.html#checklist