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Help wit Google Shopping!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've recently taken over an account with Google Shopping. It's touch and go and I'm learning stuff as I do. But I am quite out of my depth wit this and I don't know where to turn. Can someone please explain what this even means? How I could even go about looking into it further & providing an aswer?

 

Thank you in advance!

 

191 items processed Shopping: 167 / 191 successful Uploaded at: August 12, 2015 12:00:00 AM AWST Processed at: August 12, 2015 12:01:55 AM AWST For more details on the status of your data feed, go to https://www.google.com/merchants/Home#feeds.detail.101441640 Please note that your data feed will be reviewed by our specialists, and we'll notify you if you need to make any corrections to comply with our Editorial Guidelines and Program Policies. This is a computer-generated email. Please do not reply. You can change your notification settings at https://www.google.com/merchants/Home#basicsettings

2 Expert replyverified_user

Re: Help wit Google Shopping!

[ Edited ]
Top Contributor
# 2
Top Contributor


the 167/191 items 'successful' processed message typically means that
something is wrong with the submitted data (feed) -- effecting ~24 items;
normally, all items should be successfully processed: 191/191

the issues may be related to the policies or specifications --
for example, an item without a proper image_link image url.

or, the issues may be related to how the data was entered --
for example, an item with a description split on multiple lines.

for more exact details to help with the diagnosis, within the merchant-center,
click on the feeds-tab then, click on the data-feed's name then, click on the
status tab, scroll to the bottom, and check for any warnings or errors --
each error message should be a clickable drop-down that should display:
(a) a learn-more link to the policies or potential issues involved;
(b) a few examples, that shows the exact items involved --
potentially with a show-item link, showing more details.

note that the examples may simply be a subset of items that may be involved --
a closer hand-inspection of the data (feed file) may be required to uncover all
the related issues that should be fixed.

the feeds.detail link in the email should be a direct-link as described above.

after the issues have been determined, simply make the changes (to the registered
data-feed file) -- and then, re-submit (re-upload or re-fetch) the updated feed.


in some unusual cases, the issues cannot be fixed

and those items should be removed from the feed.

otherwise, forum-members cannot look into the feed or account details --
we would likely need more specific details to offer specific suggestions --
but a support specialist may be contacted directly:
https://support.google.com/merchants/contact/item_errors

about 72-hours or so after the items have been processed,
the website will be crawled for additional policy checks --
additional issues will be shown under the diagnostics-tab.

as an aside, posting once in the forums, using one account, is generally best.

see also
https://support.google.com/merchants#topic=3404777
https://support.google.com/merchants#topic=3404778
https://support.google.com/merchants#topic=3404779
https://support.google.com/merchants#topic=3404780
https://support.google.com/merchants#topic=3404781
https://support.google.com/merchants/answer/1344057
https://support.google.com/merchants/answer/188494

Re: Help wit Google Shopping!

Top Contributor
# 3
Top Contributor
This means that 24 products are not approved or have an issue with the data feed.
Mostly you can view the issues in the report of the data feed. It should always give you errors or warnings.

Errors need to be fixed, Warnings are there to improve the data quality.

As you are new to Google Shopping, if you have a question what I do is just Google my question and research how to do it. It's just a tip to help you improve your knowledge Smiley Happy
Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
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