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HTTPS version of our feed does not work

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

we have prepared feed for Merchant Center, but HTTPS version (default) does not work even if website uses HTTPS protocol. When I use simple HTTP then it is recongnized correctly. I know that there is no redirect to HTTPS yet, we are working on it, but it should not affect it?

 

https://www.hasici-potreby.cz/?feed=google

 

Any idea what could be wrong?

 

Thank you very much!

1 Expert replyverified_user

HTTPS version of our feed does not work

Rising Star
# 2
Rising Star

It works for me, maybe you are loading a cached version. When opening in chrome hit Shift F5 (windows) ie hard refresh.

 

Hope it helps.

 

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HTTPS version of our feed does not work

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

No, I can see it in browser without problem, but when I add it to Merchants center, I received following:

 

Get file entry failed.
Failed to obtain the file information. Please make sure the file exists AND that your feed has permission to access it.

 

When I add HTTP version then everything works :-( Any idea?

 

HTTPS version of our feed does not work

Rising Star
# 4
Rising Star

I recommend you contact the person who created your website, plugin, xml file or hosting website.

 

hope it helps

 

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Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’