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Google merchants center crawl errors appear incorrect

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# 1
Visitor ✭ ✭ ✭

Under our Google Merchants account it claims that we have a significant number of product pages that cannot be accessed within our feed, yielding 404s. However this is only true in the table format. Upon clicking on any of the "affected" products Merchant Center says that the product is "searchable" and clicking on the link we submitted in our feed to the product does indeed take you back to the correct product page without fail. Any ides what is going on here. It makes little sense to me

2 Expert replyverified_user

Re: Google merchants center crawl errors appear incorrect

[ Edited ]
Top Contributor
# 2
Top Contributor

 

unfortunately, simply clicking on a url via a browser cannot properly verify
that the url can be properly crawled, are returning proper (200) response
codes without any redirects, when including ad tracking parameters, that
exactly matches the item-offer, and can keep pace with all google's crawl
requests, at all times, from all google's (user-agent) crawlers.


generally, be certain that there is only one item and one price on the
landing-page and verify that the link url value being used will function
properly when any random tracking parameter (value) is included.

 

also, be certain that the landing-page shows the exact same offer

and exact same price and currency, for all users, in all locations,

regardless of where the user might be physically located.

also, check all the webserver's log files to help verify that a
proper response is being sent to all google's crawl requests.

 

otherwise, google may simply take 24-72 hours or so to

crawl all links and and can sometimes take a few weeks

or so to clear all such such messages from the account.

otherwise, forum members cannot look into the feed or account --
the best likely course would be to contact a support specialist.

 

see also

https://support.google.com/merchants/answer/6098185

https://support.google.com/merchants/answer/2700318

https://support.google.com/merchants/answer/1067254

https://support.google.com/merchants/answer/1678274

 

 

Re: Google merchants center crawl errors appear incorrect

Top Contributor
# 3
Top Contributor
As the detail of the issue is not very clear due to the fact that it can be caused by numerous reasons.

Make sure your robots.txt is not blocking google crawler.
Mare sure your server is up and running at all times, downtime can cause issues
Do not redirect too many times, preferable not at all.

These are some suggestions.
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