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Google merchant center account rep

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I want to know if there is a number to contact a rep in America about google shopping and merchant center. The India team is no help. No one on that team could give me a straight answer why my account is Suspended after I make all the changes that they want. 

 

Thanks 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
June

Google merchant center account rep

[ Edited ]
Top Contributor
# 2
Top Contributor

there is no such direct contact information for inside google.

when contacting google, indicating early on, that
the issue relates to shopping-ads, sometimes helps.

chat --
https://support.google.com/adwords/contact/pre_chat_survey

email --
https://support.google.com/adwords/contact/approvals

phone -- select an appropriate language at the bottom and country at the top:
https://support.google.com/adwords/answer/7218750

please note that contact-features and their availability tend to be
affected by current location, time-of-day, day-of-week, holidays,
and the current ad-account status.

to report customer service --
https://support.google.com/adwords/contact/aw_complaint

some suspensions are simply permanent --
if so, no fix will result in any change to the

status of the advertiser.

 

see also

https://support.google.com/merchants/contactflow

https://support.google.com/merchants/contact/suspended

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
June

Google merchant center account rep

[ Edited ]
Top Contributor
# 2
Top Contributor

there is no such direct contact information for inside google.

when contacting google, indicating early on, that
the issue relates to shopping-ads, sometimes helps.

chat --
https://support.google.com/adwords/contact/pre_chat_survey

email --
https://support.google.com/adwords/contact/approvals

phone -- select an appropriate language at the bottom and country at the top:
https://support.google.com/adwords/answer/7218750

please note that contact-features and their availability tend to be
affected by current location, time-of-day, day-of-week, holidays,
and the current ad-account status.

to report customer service --
https://support.google.com/adwords/contact/aw_complaint

some suspensions are simply permanent --
if so, no fix will result in any change to the

status of the advertiser.

 

see also

https://support.google.com/merchants/contactflow

https://support.google.com/merchants/contact/suspended