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Google adword has team of nonprofessionals & non technical people

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are an E-commerce company named www.shopit4me.com, We are existing customer of Google ad word & initially we make a payment of Rs.25000 for advertising with Google, as We start the campaign withing 4 to 5 days faced technical issues from Google end & than call the to technical support team & request to solve the error but from last one month any of Google Technical support member not able to solve the problem, We are calling & emailing on daily basis to track the status but every time they has same excuses give me more 24 hour to solve it & now the problem are still pending from last one month before, Seriously now I feel, Google has no any professional environment in India, no any team of expert & no any strong strategies to to provide healthy support to customer. My register e-mail id is xxxxxx@xxxx.com, Register Customer ID: xxx-xxx-xxxx, Please check & solve it if you can seriously do something.

 

Regards

   Ved

1 Expert replyverified_user
3 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Vedveer S
September 2015

Re: Google adword has team of nonprofessionals & non technical peo

Community Manager
# 2
Community Manager

Hi Vedveer S,

 

I will esclate your case to our Online Specialists and investigate why this issue is still ongoing. 

 

Also, I have removed your email address and Customer ID number from your post to protect your privacy.

 

Kathleen

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Vedveer S
September 2015

Re: Google adword has team of nonprofessionals & non technical peo

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi KathleenG ,

Thanks for kind support, Please do the same because no one is able to find the exact reason for the issue which i am facing here & i will be really thankful to you for this kind support.
Regards
Ved

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Vedveer S
September 2015

Re: Google adword has team of nonprofessionals & non technical peo

Community Manager
# 4
Community Manager
Hi Vedeer S,
Unfortunately the Community team do not have access to your AdWords account and therefore cannot look into this specific issue. Please get back in touch with the Online Specialist from the AdWords team who is looking into this for you.

Kathleen

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Vedveer S
September 2015

Re: Google adword has team of nonprofessionals & non technical peo

Community Manager
# 2
Community Manager

Hi Vedveer S,

 

I will esclate your case to our Online Specialists and investigate why this issue is still ongoing. 

 

Also, I have removed your email address and Customer ID number from your post to protect your privacy.

 

Kathleen

Marked as Best Answer.
Solution
Accepted by topic author Vedveer S
September 2015

Re: Google adword has team of nonprofessionals & non technical peo

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi KathleenG ,

Thanks for kind support, Please do the same because no one is able to find the exact reason for the issue which i am facing here & i will be really thankful to you for this kind support.
Regards
Ved
Marked as Best Answer.
Solution
Accepted by topic author Vedveer S
September 2015

Re: Google adword has team of nonprofessionals & non technical peo

Community Manager
# 4
Community Manager
Hi Vedeer S,
Unfortunately the Community team do not have access to your AdWords account and therefore cannot look into this specific issue. Please get back in touch with the Online Specialist from the AdWords team who is looking into this for you.

Kathleen

Re: Google adword has team of nonprofessionals & non technical peo

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi KathleenG,

Thanks & for kind information i am already in touch with them & waiting for solution from last one month for same issue, even they dont able to find out the reason behind the error & i am really shock about the technical team that are available in Google India, I mean now I am doubtful about the them. Really i am feeling too tiredness now just because of this issue & my all campaign are stop now, facing loss on daily basis, humbly requesting you please look in this & help to solve it.
Regards
Ved