3.6K members online now
3.6K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me

Google Trusted Stores - Wrongly classified by Google

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We sell supplements.. and that is why we are turned down by Google, so we can't be listed as a Google Trusted Store. However, when we look at Google's Restricted Products & Services guidelines, we sell products that are not listed there nor would they fall in that same category. We sell liposomal vitamin c, gsh, alpha lipoic acid and vitamin b complex. Does anyone have any idea why we've been rejected?


Please let me know if you have any questions.. Thank you!



1 Expert replyverified_user

Re: Google Trusted Stores - Wrongly classified by Google

[ Edited ]
Top Contributor
# 2
Top Contributor

the public list is non-exhaustive; there are many restricted
items and ingredients not listed -- how an item is displayed,
what claims are made, the entire site in general, such as
the overall accuracy of information and user-experience on
the site as a whole, may also be taken into consideration.

that said, google tends not to discuss individual, private,
trusted-store issues within the public forums -- the best
likely course would be to reply directly to google.