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Google Shopping feed help

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Support,

 

I am, a developer Sachin Gupta, explaining the issue here on the behalf of our client Fox Maiden (Merchant ID: 8975137).

 

We were facing an issue regarding the disapproval of the products in the feed by Google. We have checked the issue and noticed that there is no GTIN value provided in the feeds for every product. Google now make mandatory to provide GTIN value for some products category.


To resolve this issue, we have set the attribute identifier_exists to FALSE in the feed.

After this update, we have received the following warning in the Google account "Product identifiers provided but 'identifier_exists' set to false.. Only affecting Shopping ads".


To resolve this issue, we have update the Google Feed with this conditions:
a) If GTIN is not available for any product, then the attribute Brands and MPN are also removed from the Google Feed for that product.
b) If GTIN is available for any product, only then the attribute Brands and MPN are available in the Google Feed for that product.

 

By doing these updates, all the products in the feed has been approved successfully by the Google. But we are facing the following issue for the feed.
"In the Google seller filter on their left side of the screen (see screenshot below), we are not showing as a filter option as a seller. We were previously showing up as a seller in that section."


Screenshot:-
https://www.screencast.com/t/NspJm0Vdw6
https://www.screencast.com/t/6SAsAdjAe

 

Can you please check the issue and let me know what we did wrong which will cause the issue and provide the solution also for it?

 

Sachin Gupta
sgupta@ebizneeds.com

2 Expert replyverified_user

Google Shopping feed help

Top Contributor
# 2
Top Contributor

Filtered options on the left hand side are all automated features, where Google does not publicly explain how and when these are added. So there is no solution to your questions here. Other than make sure you follow all policies, recommendations are requirements.

 

Do note that regardless of your data feed attribute values, you do need to submit Brand, GTIN and or MPN when the manufacturer has assigned one. This is not something you can decide by yourself. In other words, if the product has a bar code, you must submit this in the data feed or else it is a violation.

 

For future reference please avoid submitting personal identifiable account information, to avoid any illicit activities on your clients account. As this is a public forum for member to member support.

 

Hope it helps.

 

 

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Re: Google Shopping feed help

[ Edited ]
Top Contributor
# 3
Top Contributor

first, this is a public, mainly peer-to-peer, forum not google support.

 

global-trade-data is determined by product-manufactures -- not merchants;

merchants must simply submit exactly what product-manufacturers assign.

 

as to the seller lists --

 

generally, the the left-hand-side seller lists are based on historic
statistical data, so any significant change to submitted data may affect
the historic statistical information -- any significant change to submitted
data may affect the historic statistical information.

as a seller improves their overall performance over time, google's cumulative
statistical data of a seller's performance and multiple user's behavior, may
improve the likelihood that their name may be added to the seller's list --
over many days, weeks, or months.

generally, the more users search for a specific seller or for products
sold by a specific seller, the more related data is accumulated and
the better chance the auto-generated lists may include that seller.

the left-hand-side lists are auto-generated based on a
probability-distribution that is known only to google.

at one time, google exposed their shopping-search-api, and
allowed a particular seller-name's probability-distribution
to be seen dynamically as distribution grew over time, as
more users searched for a seller's name or for products sold
by a particular group of sellers; the statistical distribution
and the likelihood of showing up on the seller-list could be
better estimated; however, google retired that api and no

longer exposes any such details.

currently, there is no way to force a merchant or a
merchant's details to be part of any left-hand-side
lists within any google-shopping domain -- the lists
are based mainly on a combination of search-terms
and historic statistical data over time.

the best likely course is to verify that the id value
for physical inventory items never change and then
simply wait until google re-collects the information
and begins to re-build the probability-distribution --

assuming the seller has relevant products, with

respect to those search-terms.