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Google Shopping - Shipping Price Verification from Google Support

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# 1
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Hello everyone,

 

One of my clients recently had an issue with their shipping pricing in the Merchant Center, which has been resolved.  However, we noticed that since February the same "customer", mark.ts.mustermann@gmail.com aka the Google Merchant team, has left over 90 abandoned shopping carts and the source/medium is coming from PLA.  So my question is does our client get charged for this?

 

Thanks,

 

Dominik

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
April 2017

Google Shopping - Shipping Price Verification from Google Support

[ Edited ]
Top Contributor
# 2
Top Contributor

generally, cost for dynamic-remarketing-for-retail or shopping-ads is per click,
based on the bid/strategy and the related targeting settings for the campaign;

google employee emails typically end with google.com, not gmail.com.

however, this is mainly a peer-to-peer community forum --
only a person at google may look into an ad-account to offer
account-specific guidance or to help resolve any billing or
charge related issues.

the best likely course is to simply contact google directly.

see also
https://support.google.com/adwords/answer/2497582

https://support.google.com/adwords/topic/3119101
https://support.google.com/adwords/answer/6287125
https://support.google.com/adwords/topic/3122874
https://support.google.com/merchants/contactflow

https://support.google.com/adwords/answer/1704378

https://support.google.com/adwords/answer/2375456

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
April 2017

Google Shopping - Shipping Price Verification from Google Support

[ Edited ]
Top Contributor
# 2
Top Contributor

generally, cost for dynamic-remarketing-for-retail or shopping-ads is per click,
based on the bid/strategy and the related targeting settings for the campaign;

google employee emails typically end with google.com, not gmail.com.

however, this is mainly a peer-to-peer community forum --
only a person at google may look into an ad-account to offer
account-specific guidance or to help resolve any billing or
charge related issues.

the best likely course is to simply contact google directly.

see also
https://support.google.com/adwords/answer/2497582

https://support.google.com/adwords/topic/3119101
https://support.google.com/adwords/answer/6287125
https://support.google.com/adwords/topic/3122874
https://support.google.com/merchants/contactflow

https://support.google.com/adwords/answer/1704378

https://support.google.com/adwords/answer/2375456

 

Google Shopping - Shipping Price Verification from Google Support

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I hard reset my glaxy luna and dont remember my email or password I found a way around the google account verification lock how can I fully ununlock my phone?