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Google Shopping Pricing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My whole account is suspended I think due to 3,000+ items getting this error message: "This item has been temporarily disapproved because it had a price different than that on your website. Please review this item and ensure you submit accurate price information. We will review this item again after it has been updated"

 
Looks like Google is picking up the wrong price. The other item is an associate product, the compatible version of the cartridge.
 
Anyone have any idea on how to fix it?
 
Account ID 15474
Example item: 107097
 
If you need more info let me know. 
 
Many thanks!
1 Expert replyverified_user

Re: Google Shopping Pricing

[ Edited ]
Top Contributor
# 2
Top Contributor


generally, there should be only one product
with a price on the link landing-page that
exactly matches the submitted item --
only one price should be seen on the page.

the price on the link landing-page must also be (the most)

prominent and it must also be straightforward for the user

to find the corresponding price and item that is submitted.

google is the final arbiter of prominent and straightforward.

also, compatible or related products cannot
be submitted unless the exact items are in

your physical inventory, are able to be sold,
and have a separate link landing-page.

 

see also

https://support.google.com/merchants/answer/188494

https://support.google.com/merchants/#topic=3404779

http://www.celebird.com/resources/pla/item-templates/celebird-item.php?products=variants-other&id=ce...

http://celebird.blogspot.com/2011/12/celebird-product-search-disapproval.html#checklist