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Google Shopping Feed displaying prices without VAT

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I been checking and Google Shopping is displaying all product prices without VAT, however my feed from Prestashop is exporting prices including VAT.

How can I get Google Shopping Ads to display the product price including VAT?

Thanks,

1 Expert replyverified_user

Google Shopping Feed displaying prices without VAT

Top Contributor
# 2
Top Contributor

Most likely there is an issue with the plugin you are using with prestashop. As Google will only use the data feed prices.

 

I recommend double checking the data feed info and also in Google merchant under products > list > click on product and view collected info at the bottom.

 

However if you have enabled automatic updates, than its possible Google will collect the price info from the landing page, however you should get warnings that there is a mismatch.

 

Make sure that both data feed and landing page have both the same prices.

 

In case with vat inc, make sure the first price listed on the landing page is the price inc vat.

 

Hope it helps.

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Google Shopping Feed displaying prices without VAT

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for the reply.

Hi, I check with the dev and they say the module is exporting prices with VAT. I checked under the Google merchant under products > list and it shows "Price on your site GBP19.96"

I'll try enabling the Automatic Updates but also go back to the developer.

Google Shopping Feed displaying prices without VAT

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I also just check the structured data testing tool and the price there is correct:

<span id="our_price_display" class="price" itemprop="price" content="23.9508">£ 23.95</span>

Google Shopping Feed displaying prices without VAT

Top Contributor
# 5
Top Contributor

In that case, if you have checked it all. I recommend to contact Google Adwords, or login to the top right corner of Google Merchant and click on the help icon.

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Google Shopping Feed displaying prices without VAT

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I tried automatic updates earlier today, gave it a while to run but get this error "Not performing automatic item updates for price".

I'll contact Adwords.

Google Shopping Feed displaying prices without VAT

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi - we are using a Magento Wyomind extension. The price is showing in merchant > List > Product as the correct price including VAT, the landing page also shows the including VAT price yet the structured testing tool says that it is excluding VAT price any ideas?

Google Shopping Feed displaying prices without VAT

Top Contributor
# 8
Top Contributor

Make sure your microdata has the correct price listed : https://support.google.com/merchants/answer/6069143?hl=en

Make sure that the price inc vat is the first price you see

Make sure that the price inc vat is greater or equal in font size than the vat ex price

 

If you give us more details such as the landing page, we might advice you better.

 

It is also recommended you create a new thread, rather than replying on someone elses thread as each issue might be the same, will be a different solution or cause for a different.

 

Hope it helps.

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Google Shopping Feed displaying prices without VAT

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hiya, 

 

The feed shows the correct price including VAT, and then on the landing page it shows including VAT it is only the schema data that seems to show the excluding VAT price. A Link to an example is below, thankyou in advance for any advice you can offer. We are operating on Magento 1.8.1 Thankyou

 

https://www.carmats4u.com/mitsubishi-colt-5-door-boot-liner-2009-onwards.html

Google Shopping Feed displaying prices without VAT

Top Contributor
# 10
Top Contributor

Contact your web developer, magento specialist, theme developer or ask on a Magento forum to correctly show the price inc vat in the microdata. If you are using a plugin check the plugin, if its done in the theme, than update the theme.

 

As currently it is ex vat, as you have already identified. If you need to do this yourself than here is the official documentation : https://support.google.com/merchants/answer/6069143?hl=en

http://schema.org/Product

 

Hope it helps.

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