Google Shopping Campaign - Products Not Appearing in Search
We've successfully set up our Merchant Centre with over 1,000 of our products approved, it has been linked to our Ad Words account, with all the products being visible and I have set a reasonable bid and per day budget - and still none of our products are appearing in Google shopping when they are searched for. Third-party sites who also stock our products are listed, but none from us. Our ad words usually compete with these third-party ads, so I don't believe our bidding is off and I have played with different bids and daily budgets. It's been live for over two weeks now. Any suggestions as to what the problem could be?
Re: Google Shopping Campaign - Products Not Appearing in Search[ Edited ]
March 2015 - last edited March 2015
in addition to bids and budget, items must have enough
(feed and landing-page) quality to win in the auctions.
check all data submitted against the current requirements
for the type (category) of item, the submitted images, and
the link landing-page url (being submitted) for all items.
be certain there is one, single, item and price, with a single
add-to-cart button, on the link landing-page -- that matches
the submitted item, exactly -- especially if there are variants.
for certain types of items -- such as apparel or apparel accessories --
there may be additional feed, image, and landing-page requirements,
that can effect results in the auctions.
usually, the best place to look for statistics and insight concerning
product-listing-ads performance is from inside the adwords or analytics
accounts for impression and click data -- rather than any live searches
within the google-shopping auctions.
first, check the main dashboard of the
merchant-center for overall account status.
then, check the current-issues section under the diagnostics-tab for
specific account, data-feed, and items (website) issues -- by clicking
on each of the blue-boxed errors, warnings, or notifications.
then, check the specific feed status by clicking
on the data-feed's name under the feeds-tab.
then, check the individual item's status by clicking
on the item's title under the products-tab and
clicking on the link under the technical-details area.
also, check the emails listed under the settings-tab --
where google would send an email detailing any issues;
be certain google is not blocked via spam or similar filters.
then, be certain that items are matching a product-group
and there are no conflicts -- that is, be certain there is only
one campaign, one ad-group, and multiple product-groups --
at least initially, that are matching attributes in the feed.
be certain there is only one feed registered with google
for the target-country, id values have not changed once
assigned to a physical inventory item, and items have
not expired -- especially if expiration_date is used.
otherwise, forum members cannot look into data-feeds or accounts --
we would need much more information such as exact status information,
any exact messages, screen-captures, registered website url, exact feed
entries, etc, to help diagnose any potential issues.
generally, google may disapprove an item or feed
at any time -- there is no such status as approved.
otherwise, the best likely course would be to contact google directly.