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Google Shopping Campaign - Products Not Appearing in Search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We've successfully set up our Merchant Centre with over 1,000 of our products approved, it has been linked to our Ad Words account, with all the products being visible and I have set a reasonable bid and per day budget - and still none of our products are appearing in Google shopping when they are searched for. Third-party sites who also stock our products are listed, but none from us. Our ad words usually compete with these third-party ads, so I don't believe our bidding is off and I have played with different bids and daily budgets. It's been live for over two weeks now. Any suggestions as to what the problem could be?

 

1 Expert replyverified_user

Re: Google Shopping Campaign - Products Not Appearing in Search

[ Edited ]
Top Contributor
# 2
Top Contributor


in addition to bids and budget, items must have enough
(feed and landing-page) quality to win in the auctions.

 

check all data submitted against the current requirements

for the type (category) of item, the submitted images, and

the link landing-page url (being submitted) for all items.

 

be certain there is one, single, item and price, with a single

add-to-cart button, on the link landing-page -- that matches

the submitted item, exactly -- especially if there are variants.

 

for certain types of items -- such as apparel or apparel accessories --

there may be additional feed, image, and landing-page requirements,

that can effect results in the auctions.

usually, the best place to look for statistics and insight concerning
product-listing-ads performance is from inside the adwords or analytics
accounts for impression and click data -- rather than any live searches
within the google-shopping auctions.

first, check the main dashboard of the
merchant-center for overall account status.

then, check the current-issues section under the diagnostics-tab for
specific account, data-feed, and items (website) issues -- by clicking
on each of the blue-boxed errors, warnings, or notifications.

then, check the specific feed status by clicking
on the data-feed's name under the feeds-tab.

then, check the individual item's status by clicking
on the item's title under the products-tab and
clicking on the link under the technical-details area.

also, check the emails listed under the settings-tab --
where google would send an email detailing any issues;
be certain google is not blocked via spam or similar filters.

then, be certain that items are matching a product-group
and there are no conflicts -- that is, be certain there is only
one campaign, one ad-group, and multiple product-groups --
at least initially, that are matching attributes in the feed.

 

be certain there is only one feed registered with google

for the target-country, id values have not changed once

assigned to a physical inventory item, and items have

not expired -- especially if expiration_date is used.

otherwise, forum members cannot look into data-feeds or accounts --
we would need much more information such as exact status information,
any exact messages, screen-captures, registered website url, exact feed

entries, etc, to help  diagnose any potential issues.

generally, google may disapprove an item or feed
at any time -- there is no such status as approved.

otherwise, the best likely course would be to contact google directly.

see also
https://support.google.com/merchants/answer/160491
https://support.google.com/merchants/#topic=3404778
https://support.google.com/merchants/#topic=3404779
http://celebird.blogspot.com/2011/12/celebird-product-search-disapproval.html#checklist

Re: Google Shopping Campaign - Products Not Appearing in Search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for your answer. Looking over all your suggestions everything looks like it should be working. I'll get in touch with Google now.