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Google Seller Ratings

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have 500+ five-star reviews in the last 12 months and the Seller Ratings extension still doesn't show up. We are collecting our reviews through Yotpo and all the reviews are verified. I've called Google several times about it and all they can say is wait for the algorithms to kick in. It's been about a year now and still nothing. Any suggestions?

1 Expert replyverified_user

Google Seller Ratings

[ Edited ]
Top Contributor
# 2
Top Contributor

be certain to verify the ratings-data within the google
ratings-database, by using the claimed-website url: e.g.
https://www.google.com/shopping/seller?q=walmart.com

also, contact the seller-ratings site to be certain the
data is being submitted to google properly, or google
is collecting the data, and the business-name and website
registered on the ratings-site, match the claimed-url and

display-name data set in the merchant-center-account.

also, be certain that the extensions have not been excluded/opted-out.

also, be certain that the items are getting impressions
and all submitted data for shopping-ads are following all
google's policies and recommendations for quality.

to help verify quality is high, inspect the impression-share and
auction-insights related metrics, for the shopping-campaigns.

posting, here in public, the specific website url and all the

attributes and values being submitted for shopping-ads,

for one or two items, may allow other forum-members

to offer more specific suggestions.

otherwise, yes, seller-ratings being displayed by google is
automated and there is no way to simply force their display.