AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

1.7K members online now
1.7K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me

Google Merchant add not showing up

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭




When i'm searching for the term "cocktailsæt" (english: cocktail set) my

Google Merchant adds are working fine and the results that i desire (for cocktailvision)

ar showing up.


Please see:



But when i'm searching for "cocktail sæt" (in two words - which is suggested by Google) my adds

are not showing up. I have tried to adjust the CPC, but this is apparently not the problem here.


Please see:


Can somebody help me?

I'm pretty sure that I use the right Google Categories in my feed.



1 Expert replyverified_user

Re: Google Merchant add not showing up

[ Edited ]
Top Contributor
# 2
Top Contributor


first, thank you for the screen-captures.

generally, product-listing-ads are part of a highly competitive, dynamic, auction.

items must first have a searchable status in the merchant-center-account, and
also match an active product-group within the shopping-campaign of the linked
account, before being considered for the ad auctions.

then, the items must have enough bid and quality to

win a slot in one of the (product-listing) ad auctions --
winning a slot in the auctions is not guaranteed.

all data submitted and the landing-page may influence quality.

there are many factors that impact if a product-listing-ad is shown
for a particular search-term -- such as price, quality (relevance),
merchant ratings, historical click-rate, conversion rate, and also
importantly, the bid.

what shows for one person may not show for another, based on personal history;
what does not show now, may show later, if a merchant changes a bid for example.

always check the impression and click statistics within
the account -- rather than searching for items directly.

otherwise, forum members can mainly offer suggestions and possibilities
based on the information that is posted here within the public forums --
we would typically need much more exact information posted here in the

public forums, such as the exact data that is being submitted, to offer more
exact suggestions or possibilities.

otherwise, a merchant-center product-listing-ads
support specialist may be contacted directly --

see also