AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
1.8K members online now
1.8K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Google Merchant account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello dear

I need your help, I received the same letter as yours.

But this is a misunderstand. i fix my feed and contact google again. received the letter as follow:

"Dear Google Shopping Merchant, 

Thank you for contacting us to request a re-evaluation of your Merchant Center account. 

We’d like to let you know that your account is currently being re-evaluated by our Specialists. We will send you an update after the review is complete, typically within 3 business days. 

Compliance is important for the protection of our users, as well as the long-term running of your Merchant Center account. If you want to read more about our policies and guidelines, you can do so here: https://support.google.com/merchants/?hl=en#topic=3404818"

 

Please help! thanks in advance

1 Expert replyverified_user

Google merchant account suspended how solve this issue.

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hello dear,

How can i contact with google? please guide. 

Thank you so much!

About REFUND POLICY

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello dear,

 

I need your help. i fixed my feed and contact google again and received the letter as follow:

 

Dear Google Shopping Merchant, 

Thank you for contacting us to request a re-evaluation of your Merchant Center account. 

We’d like to let you know that your account is currently being re-evaluated by our Specialists. We will send you an update after the review is complete, typically within 3 business days. 

Compliance is important for the protection of our users, as well as the long-term running of your Merchant Center account. If you want to read more about our policies and guidelines, you can do so here: https://support.google.com/merchants/?hl=en#topic=3404818

 

Now 3 days passed, i did not hear form you!

 

Best wishes

please help!!!

Google Merchant account suspended

[ Edited ]
Top Contributor
# 4
Top Contributor

Please only create 1 thread, this to avoid volunteers to reply to the same issue. As we are volunteers it takes allot of our time to move things around and helping merchants resolve issues. For future reference please create your own thread with detailed information.

 

It states that they are currently reviewing your fixes you applied to the data feed / website and that within 3 business days, they will let you know if it's approved.

 

Regardless if you have resolved the issues, you still need to wait till Google's review team has validated your applied changes.

 

If after 3 business days it is not approved, please contact Google directly or provide further detailed information on the community forum so forum members can provide guidance.

 

Hope it helps.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

Shopping Ads - Violated Policies?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hello dear

I Wait for 3 days but no reply form google. would you please guide how can i contact with them?

 

 

Best wishes TO YOU

Please guide

Google Merchant account suspended

Top Contributor
# 6
Top Contributor

You can contact Google here : https://support.google.com/adwords/answer/7218750

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’