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Google Merchant Errors

s f
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# 1
s f
Visitor ✭ ✭ ✭

e43ffc5e87d60e93994e18f0359b1226.png

 

As you can see we have many errors. What is the best way for us to approach tackling these errors to get the most help. We use Volusion store and go data feed to submit to google. We have worked with go data feed and volusion to help with the image errors (which stem from our variation listings), but it seems like each error opens up a can of other errors that nobody is able to rectify. How important are these errors?

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1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author s f
September 2015

Re: Google Merchant Errors

[ Edited ]
Top Contributor
# 2
Top Contributor


all those issues could trigger a disapproval or suspension, at any time.

based on what has been posted --

the red-and-yellow-marks are rather important and must be fixed;
too many blue-marks can also trigger a disapproval or suspension,
at any time, or removal from the auctions (listings) based on too
low quality -- so should all be fixed.

all the flagged issues are based on google's rules, policies, and requirements.

what is required depends on the type of physical item being submitted --
for example, there are very strict requirements for apparel clothing;
those requirements are summarized here:
https://support.google.com/merchants/answer/1344057

for example --
a valid and accurate color attribute and value are required;
a valid and accurate age_group attribute and value are required;
a valid and accurate gender attribute and value are required;
a valid and accurate size attribute and value are required;
a valid and accurate item_group_id attribute and value are required;
a valid and accurate title must be less than 150 characters; ~70 is optimal;

each in stock variant item must be submitted separately.

examples of valid values are contained within the specifications:
https://support.google.com/merchants/answer/188484

for example --
Red/White/Blue
Green
unisex
adult
24 regular

all image url's submitted have strict rules and policies --
e.g. apparel clothing images must be of the exact variant
being purchased and be at least 250 x 250 pixels with no
watermarks or promotional text.

 

importantly, most items with team-logos are considered pattern variants --
all such items must be submitted with a valid and identical item_group_id
and a valid and accurate pattern value (e.g. Bears) with a valid image

for all items in the variant-group -- in addition to all other requirements.

shipping must be either set in the account or submitted as a per-item override;
shipping rates for all items must be exactly accurate or an overestimate.

for all the automatic-item-update issues, simply disable that feature within
the account-settings -- the feature is enabled by default and if enabled then,
all website landing-pages must include valid and accurate rich-snippets data
(schema.org products/offer microdata).

unfortunately forum members cannot look into the
data-feed, account, or website without such details
being posted here within the public forums.

that said, if volusion or go-data-feed are still involved,
the best likely course would be to continue working with
them, directly, to resolve all such issues at the source --
especially since the details of how to fix such issues
are usually website-specific and account-specific.

see also
https://support.google.com/merchants/answer/6224605
https://support.google.com/merchants/answer/1347943
https://support.google.com/merchants#topic=3404779

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author s f
September 2015

Re: Google Merchant Errors

[ Edited ]
Top Contributor
# 2
Top Contributor


all those issues could trigger a disapproval or suspension, at any time.

based on what has been posted --

the red-and-yellow-marks are rather important and must be fixed;
too many blue-marks can also trigger a disapproval or suspension,
at any time, or removal from the auctions (listings) based on too
low quality -- so should all be fixed.

all the flagged issues are based on google's rules, policies, and requirements.

what is required depends on the type of physical item being submitted --
for example, there are very strict requirements for apparel clothing;
those requirements are summarized here:
https://support.google.com/merchants/answer/1344057

for example --
a valid and accurate color attribute and value are required;
a valid and accurate age_group attribute and value are required;
a valid and accurate gender attribute and value are required;
a valid and accurate size attribute and value are required;
a valid and accurate item_group_id attribute and value are required;
a valid and accurate title must be less than 150 characters; ~70 is optimal;

each in stock variant item must be submitted separately.

examples of valid values are contained within the specifications:
https://support.google.com/merchants/answer/188484

for example --
Red/White/Blue
Green
unisex
adult
24 regular

all image url's submitted have strict rules and policies --
e.g. apparel clothing images must be of the exact variant
being purchased and be at least 250 x 250 pixels with no
watermarks or promotional text.

 

importantly, most items with team-logos are considered pattern variants --
all such items must be submitted with a valid and identical item_group_id
and a valid and accurate pattern value (e.g. Bears) with a valid image

for all items in the variant-group -- in addition to all other requirements.

shipping must be either set in the account or submitted as a per-item override;
shipping rates for all items must be exactly accurate or an overestimate.

for all the automatic-item-update issues, simply disable that feature within
the account-settings -- the feature is enabled by default and if enabled then,
all website landing-pages must include valid and accurate rich-snippets data
(schema.org products/offer microdata).

unfortunately forum members cannot look into the
data-feed, account, or website without such details
being posted here within the public forums.

that said, if volusion or go-data-feed are still involved,
the best likely course would be to continue working with
them, directly, to resolve all such issues at the source --
especially since the details of how to fix such issues
are usually website-specific and account-specific.

see also
https://support.google.com/merchants/answer/6224605
https://support.google.com/merchants/answer/1347943
https://support.google.com/merchants#topic=3404779