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Google Merchant Center and PNG24 with transparency - Need help with issue question

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

We are running a online shop with a Google Merchant Product Feed. Google was complaining about PNG24 with transparency. It appears that you need a format with a unique and clear background color. Like -> product in front of white background. We have changed every picture on our server with a automation tool. Now it works like a charme.

 

Now we are gonna go to create a new shop. Improved. I'm wondering where I can find all the specifications about how we need to prepare product images.

 

Thanks for telling me this,

Simon from trainsane

 

 

1 Expert replyverified_user

Google Merchant Center and PNG24 with transparency - Need help with issue question

Top Contributor
# 2
Top Contributor

You can find all the requirements, suggestions etc.. for the image here : https://support.google.com/merchants/answer/6324350

 

Hope it helps.

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Re: Google Merchant Center and PNG24 with transparency - Need help with issue question

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks. Finally the perfect page for that issue. Smiley Wink Haha. May I ask you something further? It doesn't make any difference if you use PNG8 or PNG24? Because there are 2 different formats.

 

Screen Shot 2018-01-02 at 13.03.11.png

 

 

Google Merchant Center and PNG24 with transparency - Need help with issue question

Top Contributor
# 4
Top Contributor

An image you submit to Google Shopping must accurately represent the product itself, so if by reducing the colour bit rate does inaccurately represent the product, than it would not be allowed.

 

Otherwise a PNG image is a PNG image.

 

Hope it helps.

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Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’