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Google Merchant Center Broken

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey Guys,

 

We run many GMC feeds and around 50% of those feeds are currently stuck on "0 Processing" and have been for several hours. I can confirm that the feeds we're supplying are fully available. Can you confirm if this is an ongoing issue so I can cascade to my clients?

 

Cheers,

 

Matt.

1 Expert replyverified_user

Re: Google Merchant Center Broken

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hi Matt

 

Can you confirm your upload method, please and whether these were all sent at once?

 

Could the file have been interrupted or damaged?

 

I, personally, am not experiencing any issues with processing. 

 

Have you tried to re-upload the non processing feeds again?

 

Tom Wilson
Freelance Adwords & Google Shopping Consultant

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Re: Google Merchant Center Broken

[ Edited ]
Top Contributor
# 3
Top Contributor


just to add -- no issues with processing today here as well.

as was indicated, more details would help.

otherwise, the best likely course would be to contact google directly --
https://support.google.com/merchants/contactflow