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Google Customer Reviews setup question

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# 1
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The GCR Opt-in code requires a number of dynamic values, like order id and customer email, according to this page: https://support.google.com/merchants/answer/7106244. Most of them are easily obtained from the site code, except for "estimated_delivery_date": "YYYY-MM-DD". We don't show an expected delivery date anywhere on the site or order confirmation page. Is there some way to enter the order date + 7days? Or should I use the order date instead?

 

Thanks.

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1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
January

Google Customer Reviews setup question

[ Edited ]
Top Contributor
# 2
Top Contributor

generally, all information should be as accurate as possible
and reflect reality, regardless of showing or not showing the
details on the website; any such dynamic information is best

implemented in a server-side script, rather than in the client.

 

the date helps determine if or when google

may send a survey to a specific customer.


there is no concept of +n days for the delivery-date --
the date value must be exactly as defined by google;
any such addition, or dynamic generation of values,
must be handled within the script that is serving any

customer-specific opt-in values to google.

 

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
January

Google Customer Reviews setup question

[ Edited ]
Top Contributor
# 2
Top Contributor

generally, all information should be as accurate as possible
and reflect reality, regardless of showing or not showing the
details on the website; any such dynamic information is best

implemented in a server-side script, rather than in the client.

 

the date helps determine if or when google

may send a survey to a specific customer.


there is no concept of +n days for the delivery-date --
the date value must be exactly as defined by google;
any such addition, or dynamic generation of values,
must be handled within the script that is serving any

customer-specific opt-in values to google.

 

 

Google Customer Reviews setup question

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭

Thanks, Celebird. I'll see if I can get a server-side script that will satisfy Google's requirement.